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10. Troubleshooting
vatech A9 (Model name: PHT-30CSS) User Manual 119
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10. Troubleshooting
10.1 Troubleshooting
If a problem occurs while operating the equipment, perform the corresponding
troubleshooting measures outlined in the table below. If the problem persists, please
contact our customer support staff.
If the equipment is not working
Cause Actions to be taken
Failure of power supply Check the equipment’s power supply.
Initialization status Wait until the equipment has been initialized and then try
again.
Failure of the Control
PC's connection
Check the connection status of the Communication Port
(Optic), which connects the PC to the equipment.
If the Exposure Switch is not functioning
Cause Actions to be taken
Failure of readiness Check whether the Console Software is ready for
imaging.
If imaging cannot be performed
Cause Actions to be taken
Failure of initialization Wait until the equipment is initialized and then try again.
If this problem persists, restart the equipment.
If the Laser Beam has shut off and patient positioning cannot be performed
Cause Actions to be taken
Expiration of the time
allotted for patient
positioning
Press the Laser Beam button to turn on the Laser Beam.