
36
Troubleshooting
ERROR
DESCRIPTION
THRESHOLD
SYSTEM
FAULT
SHUT
DOWN
POSSIBLE CAUSES
or
CORRECTIVE ACTION
SHOWN
ON
SCREEN
E01
BATTERY BACKED RAM
–
CHECKSUM FAILED AT
POWER UP
YES
CheckSum incorrect in BBRAM section of
memory.
YES
Weak batteries in Real-time Clock (BBRAM) can
cause error. The batteries can last up to 10
years. Replace Real-time Clock if this error
occurs.
Contact your Valley Dealer.
E02
EEPROM
–
CHECKSUM
FAILED AT POWER UP
One of the
blocks failed.
YES
CheckSum incorrect in EEPROM section of
memory.
YES
Error can occur when power is lost while entering
constants, which can also result in loss of data.
Try to Hard Reset Module.
Contact your Valley Dealer.
E03
UNIT RESETS
–
THIS IS
LOGGED WHEN THE
SOFTWARE RESETS
NO
Records software resets caused by power cycles
or electrical switching noise that disturbs the
computer processor.
NO
E04
KEYPAD
–
POSSIBLE KEY
STUCK, CHECK KEYPAD
CONNECTION
10 minutes
YES
Keypad failure or key stuck. A key that is logged
as stuck is ignored until the power is cycled on
the Control Panel Module.
YES
Contact your Valley Dealer.
Figure 36-2
System Faults
Figure 36-1 is a table that lists and describes possible system faults, possible cause(s), whether the machine
shuts down when the error occurs, and corrective action(s) to take.
Error Codes
The following table lists all the possible error codes, with their descriptions, the threshold for the error to occur,
whether the machine shuts down due to the error, and possible causes or corrective actions to take. See Figure
36-2 below and Figure 37-1 on the next page.
SYSTEM FAULT
DESCRIPTION WITH POSSIBLE CAUSES
SHUTDOWN
CORRECTIVE ACTION
STB FLASH FAULT
The memory area containing the currently running software
os corrupt.
Causes:
• Static discharge to the board.
• Damaged flash memory on the board.
YES
Contact your Valley dealer.
STB EEPROM FAULT
The memory are containing runtime parameters and
machine configuration is corrupt.
Causes:
• STB powered off while the system was writing infor-
mation to this are of memory.
• EEPROM on board could be damaged.
Fixes:
• Hard reset may fix this error.
YES
Contact your Valley dealer.
STB SOFTWARE
The STB was restarted unexpectedly.
Causes:
• Poor power or power connection to the STB.
• Static discharge to the board.
• Excessive electrical noise in the panel.
YES
Contact your Valley dealer.
Figure 36-1
Содержание Vflex
Страница 2: ...2...
Страница 16: ...16 Safety Safety Decals Continued...
Страница 28: ...28 Operation...