Troubleshooting
Installation and maintenance instructions ecoTEC plus 0020134833_01
69
13
13 Troubleshooting
13.1 Contact
Vaillant Service Solutions (0870
6060 777)
>
If you contact Vaillant Service Solutions (0870 6060
777) or your Vaillant service partner, if possible, please
mention
– the fault code that is displayed (F.xx),
– the boiler status that is displayed (S.xx) in the "Live
Monitor" (
¬ section 13.2.1
).
13.2
Performing diagnostics
You can use the function menu to control and test individ-
ual components of the boiler in the fault diagnostics.
Menu ¬ Installer level ¬ Test programs ¬ Function menu
>
Use the function menu for fault diagnostics (
¬ sec-
tion 12.3
).
13.2.1
Calling up Live Monitor (status codes)
Menu ¬ Live monitor
You can call up the boiler status codes in the display which
provide information on the current operating status of the
boiler.
S.04
Heating mode
Burner on
Back
13.1 Status code display view
13.2.2
Status codes – Overview
Display Meaning
Heating mode
S.00
Heating, no heat demand
S.01
Heating mode fan start-up
S.02
Heating mode pump flow
S.03
Heating mode, ignition
S.04
Heating mode, burner on
S.05
Heating mode, pump/fan overrun
S.06
Heating mode, fan overrun
S.07
Heating mode, pump overrun
S.08
Heating mode, burner anti-cycling time
DHW mode
S.10
Hot water requirement via flow sensor
S.11
DHW mode, fan start-up
S.13
DHW mode, ignition
S.14
DHW mode, burner on
S.15
DHW mode, pump/fan overrun
S.16
DHW mode, fan overrun
S.17
DHW mode, pump overrun
DHW mode (VUI Comfort mode warm start))
S.20
DHW demand
S.21
DHW mode, fan start-up
S.22
DHW mode, pump running
S.23
DHW mode, ignition
S.24
DHW mode, burner on
S.25
DHW mode, pump/fan slow-down
S.26
DHW mode, fan slow-down
S.27
DHW mode, pump overrun
S.28
Hot water burner anti-cycling time
Special cases
S.30
Room thermostat (RT) is blocking heating mode
S.31
Summer mode active or no heat requirement from eBUS
controller
S.32
Waiting period because of fan speed deviation
S.34
Frost protection mode active
S.39
"Burner off contact" has triggered (e.g. contact thermo-
stat or condensate pump)
S.40
Comfort safety mode is active: Boiler running with lim-
ited heating comfort (
¬ section 13.2.3
)
S.41
Water pressure > 2.8 bar
S.42
Flue non-return flap return signal blocks burner opera-
tion (only in connection with VR40 accessory) or con-
densate pump faulty, heat requirement is blocked
S.46
Comfort safety mode, flame loss at minimum load
S.53
Boiler is in waiting period of modulation block/operation
block function due to water shortage (flow-return spread
too large)
S.54
Boiler is in waiting period of operation blocking function
as a result of water shortage (temperature gradient)
S.57
Waiting period, comfort safety mode
S.58
Modulation limitation due to noise/wind
S.61
Gas family check unsuccessful: The coding resistor on
the PCB does not match the entered gas family (see also
F.92).
13.1 Status codes
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