GENERAL INFORMATION
If you experience any of these problems or failures, please contact the installer or the authorized service centre.
PROBLEMS LINKED TO THE OPERATION OF THE UNIT
PROBLEM
The fan can't start
The fan suddenly stops
Insufficient airflow
Insufficient exchanger performance
Excessive vibrations and noise
Water leakage from the unit
CAUSE
-The power supply is disconnected
-The control unit doesn't work
-Incorrect electrical wiring
-Fans with heat protection
-The fan blades are clogged
-Wrong voltage to the motor from the
control unit
-Incorrect electrical wiring
-Fans with heat protection
-The filter, exchanger or grilles are
clogged
-External object inside the pipe
-Problems with the fan bladders
-The exchanger is clogged
-The cycle duration is not properly set
-Wrong installation of the unit
-Wrong installation of the pipes
-Unbalanced fan impeller
-Installation in the wrong inclination
SOLUTIONS
-Check the fan power supply
-Check the control unit and the relative supply
-Make sure that the power supply works properly
-Make sure that the fan impellers are not clogged
-Check the fan power supply
-Check the control unit and the relative supply
-Make sure that the power supply works properly
-Make sure that the fan impellers are not clogged
-Clean the filters
-Increase the rotation speed
-Clean the pipes and exchanger
-Check the fan impellers
-Clean the exchanger surfaces
-Set cycle duration according to previous
instructions
-Check the unit clamps and fasteners
-Check the pipe clamps and fasteners
-Check the status of the fan impellers
-Check the correct installation of the ventilator
PROBLEM
The fan can't start
The fan can’t change speed
The fan can’t change the operation
mode
Fan unexpected cycle duration
Remote control doesn’t work
CAUSE
-Failure to the control unit
-Failure to the power supply
-Failure to the control unit
-Failure to the control unit
-Failure to the control unit
-Prolonged inactivity, stand-by phase
SOLUTIONS
-Check or replace the control unit
-Check or replace the control unit
-Check or replace the control unit
-Check or replace the control unit
- Press the info button for at least 5 seconds
- Remove and insert the batteries again
PROBLEMS LINKED TO THE OPERATION OF THE CONTROL UNIT OR POWER SUPPLY
ALARMS
21
The unit can 'be accompanied by some installation accessories. Carefully read the instructions below for the installation of every single accessory.
Fixing template wall
The fixing template allows to remove the unit 'from the wall without the need for removal of the fixing screws. The template is installed on a wall by screws and
dowels; It is then fixed the motor mounting platform that will be 'blocked. For the inspection of the heat exchanger and the internal parts of the tube, will not
help 'remove the screws to the wall, but only remove the locking supports pieces of the template.
ACCESSORIES
