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SPRING SHUTDOWN
After the last burn in the spring, remove any remaining pellets from the hopper and the auger feed system.
Scoop out the pellets and then run the auger until the hopper is empty and pellets stop flowing (this can be
done by pressing the “ON” button with the viewing door open). Vacuum out the hopper. Thoroughly clean the
burnpot, and firebox. It may be desirable to spray the inside of the cleaned hopper with an aerosol silicone spray
if your stove is in a high humidity area. The exhaust system should be thoroughly cleaned.
CHIMNEY CONNECTOR
The required chimney connector must be kept clean and in good condition.
•
Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF Switch to ”OFF”
does not disconnect all power to the electrical components of the stove.
• Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual. All
other work should be done by a trained technician.
PROBLEM
CAUSE: To rich air/fuel mixture
Orange, lazy flame_
excessive fuel build-
up in the burnpot
• Clean out the burnpot and burnpot housing
• Make sure that the viewing door is closed and sealed properly. If not, adjust door catch and/or
replace door gaskets.
• Check that all outside connections are clear of any obstructions.
•
Check the exhaust system; clean as needed.
PROBLEM
CAUSE: Burnpot burns out of fuel
Fire goes out or stove
shuts down.
•
Hopper is empty, refill the hopper.
• Loss of draft pressure. Make sure that the viewing door is closed and sealed properly. If not,
adjust door catch and/or replace door gaskets. Check that all outside connections are clear
of any obstructions. Check the exhaust system; clean as needed.
•
Check that the pressure switch connection to the firebox is free of ash or clear of obstructions.
•
Auger system is jammed or there is a “bridging” of the fuel in the hopper, preventing fuel from
flowing into the auger feed system.
PROBLEM
CAUSE: Auto-Start Igniter fails to ignite the fuel in the burn pot.
Stove does not start
a fire when the “ON”
button is pushed
• Turn the stove off. Clear the unburned fuel from the burnpot and try again.
• Check the pellet quality. Replace if moist, wet, or dirty.
• Loss of draft pressure. Make sure that the viewing door is closed and sealed properly. If not,
adjust door catch and/or replace door gaskets. Check that all outside connections are clear
of any obstructions. Check the exhaust system; clean as needed.
• Check that the auto-start igniter is not blocked with ash or soot. (The igniter is located behind
the burnpot on the back wall of the firebox.)
•
Check that the pressure switch connection to the firebox is free of ash or clear of obstructions.
•
The auto-start igniter gets “red hot” during start-up. If you can not visibly see the igniter glowing
during start-up, then the igniter may need to be replaced or there is a problem with the
electrical control system.
PROBLEM
CAUSE: Power outage
Experiencing low
exhaust pressure
• Turn off the circuit board and turn it back on.
Trouble Shooting
