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Warranty Policies con’t
ITEMS NOT COVERED UNDER WARRANTY
1. Maintenance type of repairs such as condenser cleaning, temperature
adjustments, clogged drains and unit leveling.
2. Randell does not cover gaskets under warranty. Gaskets are a
maintenance type component that are subject to daily wear and tear
and are the responsibility of the owner of the equipment. Because of
the unlimited number of customer related circumstances that can cause
gasket failure all gasket replacement issues are considered non-
warranty. Randell recommends thorough cleaning of gaskets on a
weekly basis with a mild dish soap and warm water. With proper care
Randell gaskets can last up to two years, at which time we recommend
replacement of all gaskets on the equipment for the best possible
performance.
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY
3. Repairs caused by abuse such as broken glass, freight damage, or
scratches and dents.
4. Electrical component failure due to water damage from cleaning
procedures.
QUOTATIONS
Verbal quotations are provided for customer convenience only and are
considered invalid in the absence of a written quotation. Written quotations
from Randell are valid for 30 days from quote date unless otherwise specified.
Randell assumes no liability for dealer quotations to end-users.
SPECIFICATION & PRODUCT DESIGN
Due to continued product improvement, specification and product design may
change without notice. Such revisions do not entitle the buyer to additions.
Changes or replacements for previously purchased equipment.
SANITATION REQUIREMENTS
Certain areas require specific annotation requirements other than N.S.F. &
U.L. standards. Randell must be advised of these specifications before
fabrication of equipment. In these special circumstances, a revised quotation
may be required to cover additional costs. Failure to notify Randell before
fabrication holds the dealer accountable for all additional charges.
CANCELLATIONS
Orders
canceled
prior
to
production
scheduling
entered
into
engineering/production and cancelled are subject to a cancellation charge
(contact factory for details).
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