8
888-994-7636
Warranty Policies con’t
STORAGE CHARGES
Randell makes every effort to consistently meet our customer’s shipment
expectations. If after the equipment has been fabricated, the customer
requests delay in shipment, and warehousing is required:
1. Equipment held for shipment at purchasers request for a period of 30
days beyond original delivery date specified will be invoiced and
become immediately payable.
2. Equipment held beyond 30 days after the original delivery date
specified will also include storage charges.
SHIPPING & DELIVERY
Randell will attempt to comply with any shipping, routing or carrier request
designated by dealer, but reserves the right to ship merchandise via any
responsible carrier at the time equipment is ready for shipment. Randell will
not be held responsible for any carrier rate differences; rate differences are
entirely between the carrier and purchaser. Point of shipping shall be
determined by Randell (Weidman, MI/Tucson, AZ/Jackson, MS
). At dealer’s
request,
Randell will endeavor whenever practical to meet dealer’s request.
Freight charges to be collect unless otherwise noted.
DAMAGES
All crating conforms to general motor carrier specifications. To avoid
concealed damage, we recommend inspection of every carton upon receipt.
In the event the item shows rough handling or visible damage to minimize
liability, a full inspection is necessary upon arrival. Appearance of damage will
require removing the crate in the presence of the driver.
A notation must be
placed on the freight bill and signed for by the truck driver at the time of
delivery.
Any and all freight damage that occurs to a Randell piece of
equipment as a result of carrier handling is not considered under warranty, and
is not covered under warranty guidelines. Any freight damage incurred during
shipping needs to have a freight claim filed by the receiver with the shipping
carrier. Consignee is responsible for filing of freight claims when a clear
delivery receipt is signed. Claims for damages must be filed immediately
(within 10 days) by the consignee with the freight carrier and all cartons and
merchandise must be retained for inspection.
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