English - 21
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If you don't press any keys for 15 seconds, the system hangs up
and return to standby.
IMPORTANT INFORMATION
Solving Problems
If you have any trouble with your phone, check this section first. If you
need help, call our Customer Care Line listed on the front cover.
General problems
Possible solutions
No stations can make or
receive calls.
x
Check the telephone cord connection.
x
Disconnect the base AC adapter for a few
minutes; then reconnect it.
A handset can’t make or
receive calls.
x
Move the handset closer to the base.
A station can make calls,
but it won’t ring.
x
Make sure the ringer is turned on.
x
Make sure Silent Mode is turned off (see page
13).
A handset is not working.
x
Charge the battery for 15-20 hours.
x
Check the battery connection.
The phone keeps ringing
when I answer on an
extension.
x
You may have to change the line mode.
Contact Customer Service for instructions.
Audio issues
Possible solutions
Callers sound
weak or soft.
x
Move the handset closer to the base.
x
Keep the handset’s battery fully charged.
x
Increase the earpiece volume.
There’s a lot of
noise or static on
the line
x
Check for interference from appliances (microwave
ovens, TVs, etc.) or wireless devices (baby monitors,
WiFi equipment, etc.). Move handset or base away from
the interference source.
x
If you use a telecoil hearing aid, turn on T-coil mode
(see page 9).
x
If you have any service that uses the phone line, add a
DSL or telephone line filter (see page 22).
Caller ID problems
Possible solutions
Caller ID information
does not display.
x
Let calls ring twice before answering.
x
Make sure your Caller ID service is active.
