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Dispatching

Attendance

Uni Voice

Pager Console

■

Dispatching Attendance

The Uni Voice Pager Console pro-

vides dispatching record for ad-

ministrators to analyze dispatching

efficiency.

Step1.Login as administrator

Step2.Select ”Responder Attendance” under “Statisti-

cal Report”

Step3.In function area the user will see 10 blocks,

which are:

Index

- Indicates the number of each message.

Message ID

- Indicates the message serial num-

ber.

Paging Time

- Indicates the message sending

time.

Event Category

- Indicates the sent message’s

classification.

Title

-Indicates the title of the message.

Required ACK

- Indicates the required ACK num-

ber for the message.

Received ACK

- Indicates the received ACK num-

ber for the message.

Read ACK

-Indicates the read ACK number for

the message.

Manual ACK

- Indicates the manual ACK number

for the message.

Attendance

- Indicates the attendance record of

the designated message.

186

187

Содержание Uni Voice

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Страница 3: ...rd 83 Edit Personal Information 85 OTAP Management 87 Send OTAP 90 OTAP History 100 OTA Password Setting 104 Sim Card Setting 106 Login Log 108 Encryption Key 110 Canned ACK Message 113 Establish Cann...

Страница 4: ...security and homeland security 2 The pager we were using is an one way paging system which means the sender usually do not know if the message has been received or not nor do we know the reaction of r...

Страница 5: ...io system but only Unication MT2 U3 can support this application 5 Traditional consoles usually only support one protocol trans mission For example POCSAG or Flex but Unication Pag er Console allows t...

Страница 6: ...System Introduction Uni Voice Pager Console System Introduction Part 3 Installation 10 11...

Страница 7: ...rmal or red if an abnormal condition is detected 6 GSM 1 LED The GSM1 Status LED will flash green when GSM status is normal or red if an abnormal condition is detected 7 GSM 2 LED The GSM2 Status LED...

Страница 8: ...SIM Card and Antenna 12 Reserved No Use 13 VGA Future Rear View I O There are 6 steps to complete the hardware installation 1 GSM SIM Card Installation 2 LAN Installation 3 WAN Installation 4 Power In...

Страница 9: ...witch 3 WAN installation Step1 Connect the RJ45 cable to the WAN port curd the hub switch 4 Power Adaptor Installation Step1 Determine your power cord type Put the pow er connector to the DC IN port a...

Страница 10: ...tenna port port No 11 and 12 If you have select the Antenna Extension please assemble one side of anten na extension connector to Console then con nect the other connector to your GSM antenna 6 Power...

Страница 11: ...section Message ID signifies the message serial number for each message that is about to send Title indicates the message subject Event Cat egory indicates the message classification Paging Time will...

Страница 12: ...e will be defined as invalid message which will not be recorded into page history En crypt Type signifies the message encryption type includes No Encryption and AES encryption Step3 Entering Paging In...

Страница 13: ...List and select the required responders from Responder List The dispatcher can also filter the responder by clicking ALL In Range Out Of Range 5 2 Click to proceed to sending process the dispatcher wi...

Страница 14: ...ase 5 7 Delete a Responder Group from Selected Re sponder List 5 8 Selecting by Key Word Search Result After responder or group s is imported the sys tem will return to dispatch page and display the r...

Страница 15: ...hoose this type of acknowledgement To simplify choos ing a specific response the Uni Message Pager Console provides 3 options A E5 Build In This column contains all the default ACK options in E5 GSM p...

Страница 16: ...ory in order to keep you informed with the acknowledgement status Voice Paging This is the most important function a dispatcher will use however with the operational database established dur ing syste...

Страница 17: ...created in database Group List will list all the established groups and the dispatcher can also use search to find responder who meets searching criteria fi nally Recommended List will automatically...

Страница 18: ...d responder list in Selected Responder List column 4 3 Selecting by Group List The user is allowed to page by group which is established by administra tor in database The dispatcher will see the des i...

Страница 19: ...g by Key Word Search Result After responder or group s is imported the sys tem will return to dispatch page and display the responder or group s that you selected and their group members Please note t...

Страница 20: ...there is any need for remove the member from selected responder list click to remove it Note After a message is sent successfully the system will automatically direct you to Page History in order to...

Страница 21: ...pager ID The ID number of the responder s GSM device E Specialty The skill or profession of the responder F Decryption The decryption method of the re sponder s GSM device G Equipment The self prepar...

Страница 22: ...ng text or voice message Step9 Click No to go back to the responder status function Edit Personal Information The users are allowed to edit the personal information of the authority in the Step1 Click...

Страница 23: ...save the personal information of authority in the system of Uni Voice Pager Console Change Password The administrators are allowed to change their password under the administrator s au thority Step1 L...

Страница 24: ...p5 Input the new password in the second column Step6 Input again the new password to confirm the setting Step7 Press the button to save the setting Dispatcher Login Record This function is to allow di...

Страница 25: ...rch Notice The time limitation for any selected date searching is 1 year 4 1 Manually select a desired time period 4 2 Click to assign a starting date and an ending date 4 3 Click to start search for...

Страница 26: ...for quick link to Message Dispatcher Step2 Enter your default account and password to login as dispatcher a box will pop out if the user set the same data in password and ac count column Step3 Click...

Страница 27: ...spatcher or logout from the Uni Voice Pager Console 8 1 Select Logout to Dispatcher to move to dis patcher s authority 8 2 Select Logout to exit from Uni Voice Pager Console History Voice Message In t...

Страница 28: ...D title event category sender name paging time C ACK Summary The data of each ACK message D Responder List 2 categories are in this column Temporary and Current responder Temporary list signifies the...

Страница 29: ...ication of different disaster in the system Step1 Login as Administrator Step2 The administrator selects the Event Category under the Operation Database Step3 Click Edit button to input manually the E...

Страница 30: ...rea Click OK to con firm the operation Step7 Click button to leave the operation page Specialty Category Specialty Category is a database that lists the personnel and their specific skills Depending o...

Страница 31: ...page the users are allowed to edit dif ferent specialties Click Edit Edit specialty information here Step4 The users are also allowed to add specialties Click Add button to add the Specialty No Speci...

Страница 32: ...column A Specialty No Identification code of the specialty B Specialty Name The name of the specialty C Remark A notation space to mark any informa tion related to the specialty Equipment Category Aft...

Страница 33: ...equipment 4 1 Click Add and a new blank column will be dis played You are allowed to add new equipment item Edit equipment information After editing the column click End Operation a box will pop out...

Страница 34: ...the function Click End Operation to exit A box will pop out to confirm if you want to save the data click Yes to save or click No to go back to the function Pager Data The Uni Voice Pager Cosnole also...

Страница 35: ...mn will be shown on the function area the user can input the pager data in this column Edit Pager Information in these columns 4 2 To edit the data of the pager first the user needs to select the page...

Страница 36: ...ata After en tering the Responder Data screen it will list data fields and you may tick of the data and click Edit to update the data or click Add to create a new data A Responder Data The number for...

Страница 37: ...mode the users are able to edit the responder information Step5 To delete a responder please click Delete to waive out the designated responder A box will pop out to confirm if you want to save the d...

Страница 38: ...ank data column will be shown on the function area the user can input the group data in this column A Index Indicates the number of each group B Group Title The title name of the group C Remark The sp...

Страница 39: ...lick Confirm for confirm the data de leting a box will pop out asking if the user really wants to waive out the data click Yes for confir mation and click No to go back to the function A Paging Group...

Страница 40: ...be listed here Selected Called ID The occupied Called ID Available Called ID The free to use Called ID Step6 If the user would like to relate the Called ID with specific group click Connect Group and...

Страница 41: ...p1 Establish or Edit an Administrator Account Use the given account and password to login as ad ministrator Step2 Select Create Edit System User under Au thority Setting Step3 The users are able to ad...

Страница 42: ...ick Reset Password a box will pop out asking if the administrator wants to change the desig nated user s password to default click Yes for confirmation or click No to go back to function area Change P...

Страница 43: ...he new password in the second column Step6 Input again the new password to confirm the setting Step7 Press the button to save the setting Edit Personal Information In this function the users are al lo...

Страница 44: ...e information a box will pop out to confirm if you want to update personal information click Yes to confirm or click No to go back OTAP Management Uni Voice Pager Console can also remotely activate ce...

Страница 45: ...y E Modify Decryption Key F Modify Pager Time G Adding 1 OTA POCSAG Capcode Step4 Enable OTAP Items In OTAP management page tick the OTAP items when you would like to allow Dispatchers to send to devi...

Страница 46: ...this section Message ID signifies the message serial number for each message that is about to send Title indicates the message subject Event Cat egory indicates the message classification Paging Time...

Страница 47: ...ing Effective Time indicates the time limitation after paging if there is no respond over time limitation this message will be defined as invalid message which will not be recorded into page history E...

Страница 48: ...rom current database Click Re sponder List and select the required responders from Responder List The dispatcher can also filter the responder by clicking ALL In Range Out Of Range 5 2 Click to procee...

Страница 49: ...Delete a Responder Group from Selected Re sponder List 5 8 Selecting by Key Word Search Result After responder or group s is imported the sys tem will return to dispatch page and display the responder...

Страница 50: ...firmation the received message was received Step7 Sending a OTAP 7 1 The dispatcher can simply click to trans mit the OTA message to the selected recipients under function area in message sending page...

Страница 51: ...lowed to see the paging history in the right field Step2 In the catalogue of History the user is allowed to see the Index Paging time Message Title of E5 The user input manually the message in the Sea...

Страница 52: ...nt information re ceiver B Temporary List The temporary cap code input by dispatcher Step5 The user selects the appropriate transmitter in the field of Available Transmitter List It exist three option...

Страница 53: ...ntical Step1 Login as Administrator Step2 Select OTA Password Setting under OTA Management below function area will be dis played There are 3 columns in function area A Original Password The user need...

Страница 54: ...wledge back to the system Step1 Login as Administrator Step2 Click the SIM Card Setting under System Maintenance Step2 The user press the Edit button to input manu ally telephone number and PIN Code o...

Страница 55: ...click and a calendar will be displayed You can simply click the date and it will be se lected or use the setting icons to change calen dar year and month Step3 The system will show automatically the...

Страница 56: ...to change encryption key Step1 Login as Administrator Step2 Select Encryption Key under System Main tenance Step3 A function area will be displayed as following A Encryption Method Indicates the way w...

Страница 57: ...t encryption password click Yes to save it or click No to go back to the function Canned ACK Message In this function the users can cre ate canned messages which are pre defined frequently used mes sa...

Страница 58: ...ned message The users can start typing the message content in the field and the message remark If you want like to add new message continuously just press En ter after remark 4 2 Edit the Canned messa...

Страница 59: ...lect Canned Message under System Main tenance A Index An index of the canned acknowledge mes sage B Canned Message Title of the canned ACK mes sage C Remark Notation regarding each canned ACK message...

Страница 60: ...onfirm if you want to save the data click Yes to save or click No to go back to the function 4 2 Edit the Canned message The users are allowed to edit their equipment information in the desig nated co...

Страница 61: ...Maintenance Step3 A function area will be displayed as following A Current Time Indicates the current system time B Time Zone Setting The users are able to select their operating Time Zone in this col...

Страница 62: ...Network Time Protocol For further information here http linux vbird org linux_server 0440ntp php The Message Dispatcher will automatically update system date time from the server you entered Step4 Cli...

Страница 63: ...e user won t need to user router as an other gateway for connecting to the system with this pre defined range Default Gateway To enable console to transmit data packages outside of the local area netw...

Страница 64: ...Yes if you want to save the setting click No if you don t LAN Setting Local Area Network Setting In this function the users are al lowed to set their Uni Voice Pager Console to enable the Voice Pager...

Страница 65: ...out to ask if you want to save your IP setting Click Yes if you want to save the setting click No if you don t DDNS Setting The Dynamic Domain Name System DDNS is a function that allows the user to ex...

Страница 66: ...ike to register B Account The account which user will use in the server C Password The password which user will use in the server D Domain Name The name or title which the user would like to use in th...

Страница 67: ...to receive the call ID and message content and send these information to the repeater or transmitter Transmitter Setting Step1 Login as Administrtor Step2 Choose Transmitter Setting under System Main...

Страница 68: ...data Click Yes if you want to save the modified data or click No to go back to the function Time Sync In System Time Setting the us ers are allowed to select the Time Zone and modifying the time set t...

Страница 69: ...t system time F NTP Server Where the system date time comes from 3 1 Click the pull down menu to select the Time Zone 3 2 Select Manually Update if you d like to update adjust the system date time Cli...

Страница 70: ...esponder can use this function to export the configuration and take it to the lo cal distributor for programming Step1 Login as Administrator Step2 Click Pager Programming Software under the System Ma...

Страница 71: ...e to export the capcode the responder s pag er type will be displayed in the Responder Owned Pager List The responder s pager type will be displayed in the Responder Owned Pager List Step6 Export Data...

Страница 72: ...lumn for receiver name the users are able to input the title or the name of the G1 re ceiver A Index Indicates the number of current operating receiver B Receiver Name Indicates the title or name of t...

Страница 73: ...select the Tone System Format of G1 receiver Step7 Click the drop down menu to select the bandwidth of G1 re ceiver Step8 The user have to input the op erating frequency of G1 receiv er Step9 Click En...

Страница 74: ...ic period un der this function In the function area there are 3 main columns in display which are Index Status Time Step4 Click to set the start and end date of specific time Click to start searching...

Страница 75: ...a network service record can be ex ported as a XLS file with the function name 5 1 Select a destination location to save the exported file 5 2 Click Save the record will be exported to your destinatio...

Страница 76: ...ch recorded status Step4 Click to set the start and end date of specific time Click to start searching For each re cord a time date and listing of the status is provided Notice The time limitation for...

Страница 77: ...System Maintenance Step3 The record of the GSM connection for the last month will be displayed in function area The Administrator can enter a start and an end time frame to perform a record search A I...

Страница 78: ...Notice The time limitation for any selected date searching is 1 year Step5 Export Data The GSM log record can be exported as a XLS file Click a confirmation box will pop out click Yes to export the da...

Страница 79: ...as administrator Step2 Select GPRS Service Log under System Log Step3 The record of the GPRS service for the last month will be displayed in function area The Administrator can enter a start and an en...

Страница 80: ...back to the function the web service record can be exported as a XLS file with the function name Under Internet Explorer 8 or above 5 1 Select a destination location to save the exported file 5 2 Clic...

Страница 81: ...h recorded status Step4 Click to set the start and end date of specific time Click to start searching For each re cord a time date and listing of the status is provided Notice The time limitation for...

Страница 82: ...r Log under System Log A listing of the web server status will be dis played The Administrator can enter a start and an end time frame to begin a record search The function area will be displayed as t...

Страница 83: ...the web service record can be exported as a XLS file with the function name Under Internet Explorer 8 or above The web service record can be exported as a XLS file with the function name Note If you a...

Страница 84: ...rator can enter a start and an end time frame to begin a record search A Index Signifies the transmitter that the user wants to select B Device Name Represents the title of the trans mitter C Status I...

Страница 85: ...data or No to go back to the function the transmitter functioning record can be exported as a XLS file with the function name Under Internet Explorer 8 or above 4 1 Select a destination location to s...

Страница 86: ...e recorded and displayed in the Action column in function area Step4 Click to set the start and end date of specific time Click to start searching For each re cord a time date and listing of the statu...

Страница 87: ...are allowed to query the power on power off status A listing of the power on off status for the last month is provided The Ad ministrator can enter a start and an end time frame to begin a record sear...

Страница 88: ...status re corded within the assigned time period Step5 Exporting Data 5 1 Click a confirmation box will pop out click Yes to export the data or No to go back to the function Note If you are using Inte...

Страница 89: ...ect G1 Receiver Log under System Log A listing of the connection status for the last month is provided The Administrator can enter a start and an end time frame to begin a record search A Index Indica...

Страница 90: ...ing date and an ending date 3 3 Click to start searching from the given period Notice The time limitation for any selected date searching is 1 year Step4 Export Data Click a confirmation box will pop...

Страница 91: ...wed to review or query each system service status from specific period un der this function In this function area the user will see the log record for below functions 1 WAN Log 2 LAN Log 3 GSM SMS Log...

Страница 92: ...n location to save the exported file 5 2 Click Save the record will be exported to your destination Emergency Call Record In this function the administrator and the dispatcher can search the record of...

Страница 93: ...work status of specific period un der this function In the function area there are 3 main columns in display which are Index Status Time Step4 Click to set the start and end date of specific time Clic...

Страница 94: ...umber of each message B Message ID Indicates the message serial num ber C Paging Time Indicates the message sending time D Event Category Indicates the sent message s classification E Title Indicates...

Страница 95: ...If the user would like to query the ACK status for specific event select the desired date and click the Received ACK Statistical Table or Read ACK Statistical Table the queried record will be displaye...

Страница 96: ...r Step2 Select Responder Attendance under Statisti cal Report Step3 In function area the user will see 2 main blocks which are Event Category Attendance Re cord A Responder List All responders will be...

Страница 97: ...able the queried record will be displayed as pie chart Step5 Export Data The Incident Rate record can be exported as a XLS file Click a confirmation box will pop out click Yes to export the data or No...

Страница 98: ...vent in specific time period Step4 Query responder s attendance in specific event 4 1 Select an Event 4 2 Determine the time period you would like to que ry 4 3 Click to search the paging times for sp...

Страница 99: ...Rate record can be exported as a XLS file Click a confirmation box will pop out click Yes to export the data or No to go back to the function the Incident Rate record can be exported as XLS file with...

Страница 100: ...e opera tion status is normal c Firewall Preventing your computer s connection to Voice Pager Console Solution If your computer which is connecting with Voice Pager Console utilizes a firewall en sure...

Страница 101: ...to be query or input keyword in the Search col umn and click to search in Event Category 3 columns will be displayed Step4 In Event Category all established event will be displayed in this column the...

Страница 102: ...G1 voice pag er will activate the GSM module to communicate with the console Also the Unication Voice Pager Console will be able to answer the emergency call A pop out window will display the device...

Страница 103: ...spatch center If the call forward ing is successful the responder s name will be displayed in upper left of the screen Step3 The system will go back to Voice Page His tory after the emergency call is...

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