Warranty
(1) The warranty for this pump(this device) extends for one year from the date of shipment.
(2) Malfunctions occurring under normal conditions of use during the period of the warranty will be
repaired free of charge.
Note, the warranty stated here is an individual warranty covering this pump. In addition, the
scope of the warranty coverage concerning repairs is limited to the repair and/or replacement
of parts.
Normal conditions of use are as follows:
a) Atmosphere, temperature, and humidity in operation
: 7 – 40ºC
Maximum 85% RH
b) Type and temperature of exhaust gas: Dry air or dry nitrogen, 7 - 40ºC
c) Operation in accordance with the user’s manual.
(3) Repairs are chargeable during the warranty period in the following cases:
a) Malfunctions due to natural disasters and fire.
b) Malfunctions due to salt damage, inflammable gases, corrosive gases, radiation, or
particular atmospheres (e.g. pollution).
(c) Malfunctions due to conditions of use which differ from those noted in the user’s manual
(e.g. performance details, maintenance, inspection).
d) Malfunctions caused by modification or repair that is carried out by a party other than the
manufacturer, or by a service company not approved by the manufacturer.
e) Malfunctions caused by noise (electric disturbance).
f) Malfunctions that occur when not using a rated power supply.
g) Malfunctions that occur when there is an abnormal rise in internal pressure, due to the
pump exhaust outlet being blocked during operation, etc.
h) Malfunctions that occur when the pump is damaged, as a result of being dropped or
falling, etc.
i) Malfunctions judged by Ulvac technical personnel to be due to conditions of use not suited
to the vacuum pump.
j) Consumables
(4) Disclaimer
a) We shall not be liable for any malfunctions of our products caused by the customer,
regardless if the malfunction falls within the warranty period, nor be liable for any loss of
opportunity for the customer’s clients or for compensation of any damages to other
products, labor costs, production loss, transportation expenses and other related work.
b) We shall not be liable for any secondary damages that occur for the customer due to filed
claims and patent infringements of a third party.
