Tycon Power Systems EZ-Go +, Руководство пользователя

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TECH CORNER
Additional Information you may find useful
1. TROUBLESHOOTING –Link Down– If a link goes down the first
thing to do is run the discovery tool from both sides of the network. The
discovery tool should be able to discover all units from each side of the
link. If it can see the local unit but not the remote unit then the wireless
link is down or the remote unit is down. Run the discovery tool on the
remote side. If it can see the remote unit then the wireless link is down.
Reset both units to factory defaults and power cycle them. If it cannot
see the remote unit from the remote side, bring the power supply and
PoE Inserter cable from the working side and see if that fixes the prob-
lem. Also check your cables.
2. TROUBLESHOOTING—Poor Performance – If you are seeing poor
performance, power cycle both units then after about 10 minutes check
the signal strength on the status page of the web based control panel. If
signal strength is between – 76 and – 90 dBm the signal level is abnor-
mally low and could be because the antennas have lost their physical
alignment. Check the alignment. Antennas are more sensitive to vertical
tilt than horizontal. Next, make sure there haven ’ t been any changes to
line of site like new trees or buildings or vehicles. Line of site issues can
usually be helped by moving the antenna to a new location with better
line of site. If signal level is good (between – 35 and – 75 dBm) try chang-
ing the wireless channel on the AP unit. You should also do a site sur-
vey on both units to see what channels are already being used. Select
a channel that is not already used or one that has a very low signal
strength.
If the signal level is too hot, - 30dBm, because the units are very close,
you should turn down the transmit power on both units.
3. RAIN, SNOW, ICE – The frequencies being used by the EZ - Go
®
+
will not be affected by heavy rain or falling snow. You should not see
any performance degradation due to inclement weather. If snow or ice
collects on the front of the antenna, you may see some reduced perfor-
mance assuming you are shooting a long distance ( >1miles) and the
ice or snow buildup is greater than 1” thick on the surface of the anten-
na. For this reason, we suggest mounting under an eave of a house if
feasible for your particular situation.
4. SUN AND HEAT– The EZ - Go
®
is constructed of all UV protected
materials so it will survive for many years in the most extreme of solar
environments (ie; an Arizona rooftop during the summer). The unit has
been tested and qualified for constant operation at over 158 deg F am-
bient temperature. Even though the EZ - Go
®
is designed for long term
survivability in extreme environments, we would still recommend that
the unit be mounted in a more protected location, like under a roof