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General Trouble Conditions
The control panel is displaying a
telephone line trouble condition.
-
Ensure T1 and R1 of the 3G4000W are wired to the Tip and
Ring terminals of the control panel
-
If the 3G4000W red light is flashing refer to the
troubleshooting guide.
The control panel displays a
communication trouble condition
-
Ensure the control panel is programmed for SIA or Contact ID
reporting formats.
-
Ensure the control panel does not have pulse dialing enabled.
-
Check if the control panel is indicating a TLM trouble and
check wiring if so.
-
If the 3G4000W red light is flashing, refer to the
troubleshooting guide.
-
Ensure the programmed receiver has been initialized with the
central station.
-
Ensure any programmed PTM phone numbers match the
panel’s dialed numbers.
No signals are arriving at the
central station, but no trouble
conditions are displayed either.
-
Ensure the control panel is correctly programmed for central
station communications. Verify phone numbers, call
directions, format and reporting codes are correctly
programmed.
-
Ensure the control panel’s account number is programmed
and correct.
-
Check if “programmed” or “automatic” SIA or Contact ID
reporting codes are used. If programmed reporting codes are
enabled, ensure all events that must be communicated have
an appropriate reporting code programmed.
-
Ensure communications are enabled in the control panel.
There is often a single option that can be used to enable or
disable all system communications
-
Connect a handset o T1 and R1 of the 3G4000W in monitor
mode to verify that the control panel is actually going off hook
and dialing central station phone numbers.
Not receiving internal signals
generated directly from 3G4000W
(test transmissions, zone alarms,
troubles etc.)
-
Ensure the 3G4000W was initialized with the correct DNIS
and Account Number. This can be checked by uploading the
programming using DLS V.
-
Ensure there are no trouble conditions present that may impair
successful transmissions.
-
In the case of zone alarms, swinger shutdown may be active.
The Blue LED will flash once when the 3G4000W attempts a
transmission. If swinger shutdown is active the Blue LED will
not flash as the communication attempt has been suppressed.
The phone line is seized when
the 3G4000W is connected
-
Verify that the Tip / Ring and T-1 / R-1 phone line wiring is
correct and no shorts are present.
-
Ensure the Ringer Equivalency Number (REN) is not being
exceeded on the line.
Содержание 3G4000W
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