There are 11 trouble conditions that can be monitored using the programmable outputs. If multiple trouble conditions are selected
for the same output, it shall activate when any of the troubles are present and deactivate when all of the troubles have restored.
The output can also be configured to provide a pulse with a programmable duration instead.
TLM Trouble
– The communicator has detected a problem with the incoming phone line to the site when the communicator is
configured as backup. If the communicator always simulates the phone line, as it does when configured as primary, this output will
not activate. A problem is registered when Tip/Ring have been disconnected, or the line voltage has dropped below 2.8V for 15
seconds. If the communicator has detected that the panel is having problems communicating with the central station and the panel
transmission monitoring feature has resulted in the product seizing control of the phone line, this will also cause the output to
activate. The output deactivates when these conditions have all been restored.
Input Power Trouble
– The input power on the +12V terminals has been interrupted.
Battery Trouble
– The backup battery voltage has reached a low voltage threshold or the battery is not connected.
Wireless Network Trouble
– This output activates when a cellular network trouble condition has been detected and deactivates
when the condition has restored.
Insufficient Signal Strength
– The averaged cellular signal strength is below 4 CSQ and the communicator is locally indicating a
low signal strength trouble. The output deactivates when this condition is restored.
FTC Trouble
– The output activates after a number of cellular communication attempts have been unsuccessful and restores after
successful transmission to the central station receiver.
Radio SIM Failure
– This output activates when the SIM is not inserted properly or is not operational. The output restores with
there is no longer a SIM trouble present in the communicator.
Tamper Trouble
– A case or wall tamper trouble is present. This is normal when the enclosure is open. The trouble restores when
the wall and case tampers are secured.
Zone Input AC Trouble
– A communicator zone input was defined for AC monitoring, and is currently in an alarm state. When the
zone input restores the output will deactivate.
PGM Follows
– There are 3 selections available to allow configuration of the PGM. At default the PGM is configured to follow the
trouble assignments described above. The PGM can be configured to activate / deactivate upon sending an output activate or
deactivate SMS message to the communicator. The PGM can also be configured to activate or deactivate upon sending an Arm or
Disarm SMS to the communicator. In this case, the PGM output should be wired to a keyswitch or similar arming/disarming type
zone on the control panel.
PGM Output Polarity
– The output can be changed from the default, normally low (off) state to a normally high (on) state. When
configured as normally high, the output will deactivate when trouble conditions are detected and activate when trouble conditions
are restored.
PGM Pulse Timer
– The default setting of 0 seconds determines that the output only activates when trouble conditions are detected
and deactivates when trouble conditions are cleared. An activation or pulse time can be programmed in this section which causes
the output to only activate for the duration of the timer before it turns off automatically.
PGM Output Status
– This section reflects whether the output was active or not when the last DLS upload was performed.
Receiver Options Tab
Up to 4 cellular receivers can be programmed for central station communications. Each can have a unique, panel-dialed phone
number associated with them for use with the panel transmission monitoring feature.
Cellular Receiver Supervision
– This option determines if the communicator will send supervision heartbeat signals to the receiver
to monitor whether the path is functional. Supervision troubles will be detected and indicated if the path is not functional. If
supervision is not required, this option should be disabled.
Account Code
– The system account code identifies the communicator to the central station receiver, so the monitoring station can
determine the account and address of the system. Up to 10 digits can be programmed for the receiver account code, and different
account codes may be used for each of the 4 receivers.
DNIS
– A DNIS value can be used in conjunction with the account code to access different profiles in a SurGard System 5 receiver.
Up to 5 digits can be programmed for the DNIS and each receiver can have a different DNIS value.
Receiver IP
– Program an IPv4 IP address for the central station receiver in this section, using the format XXX.XXX.XXX.XXX. If
the receiver domain name feature is used, the IP address programmed in this section is ignored.
APN
– The access point name required for the communicator must match the SIM card being used in order to allow data sessions
to be used with the product.
Remote Port
– Program the port associated with the central station receiver in this section.
Receiver Test Transmission Reporting Code
– This entry is used to enable or disable the test transmission reporting code. Enter
00 to disable or FF to allow the automatic test transmission reporting codes to be used.
Receiver Initialization Status
– When the 3G4000W has been reprogrammed or boots up, it will initialize with the central station
receiver. The status of this operation is displayed here. The cell in DLS will show “Failed” if the 3G4000W could not reach the
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