Tyco 3G4000W, Руководство по установке

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trouble (two flashes) are present; the red light will flash one time. Once the wireless network trouble condition has been corrected,
the red light will then begin flashing two times.
# of Flashes Trouble Type Trouble Notes
Red Blue
On Solid On Solid No Signal Strength or Connection - Verify the SIM card is activated
- Ensure the antenna is securely attached
- If the SIM is active, connect a battery to the unit and test
alternate locations.
- Connect an antenna extension kit
- Verify the region is not experiencing a network outage
- Try deactivating / reactivating the SIM card to ensure it is
correctly provisioned by the wireless provider
1 Off Wireless Network Trouble
2 Off Battery Trouble - Verify that the battery is plugged into the BAT terminal.
- A new battery may not be fully charged. Typically it takes
1 hour or less to charge the battery to 7.2VDC or higher.
- Verify the input DC voltage is 13.8VDC and at least 500mA
can be supplied if powering the 3G4000W from a source
other than the listed transformer.
- Replace the battery if it is not possible to charge it to at
least 7.2V
3 Off Input Power Trouble - Verify the input DC voltage is 13.8VDC and at least 500mA
can be supplied if powering the 3G4000W from a source
other than the listed transformer.
1 Flashing Insufficient Signal Strength - Ensure the antenna is fully secured to the antenna
connector.
- If the SIM is active, connect a battery and test alternate
locations looking for good or excellent signal strength
indication.
- Connect an antenna extension kit if the insufficient signal
strength trouble cannot be cleared by relocating the
3G4000W.
1 On Radio / SIM Trouble - Ensure the SIM card is inserted correctly and is held firmly
in place.
- Ensure the antenna is secured.
- Ensure the SIM card has been provisioned correctly, and is
the correct SIM card for the product (3G SIM, not LTE)
2 On Receiver Not Available Trouble - Contact the monitoring station to verify that the 3G4000W
programming is correct (receiver IP address, remote port,
DNIS if used, etc.)
- Contact your central station to verify they are not
experiencing any receiver issues.
- Ensure the correct APN, login and password are
programmed for the SIM card being used.
- Contact the cellular service provider and ensure the SIM
card has been provisioned correctly. It must support a 3G
data plan and billing plan or data sessions to the receiver
will fail.
3 On Receiver Supervision Trouble - Contact your central station to verify they are not
experiencing any receiver issues.
- Verify the 3G4000W is still able to connect to the cellular
network.
- Review event buffer logs using DLS to determine when the
trouble condition has occurred and restored, then check to
see if 3G cellular service outages have been reported for
the area.
4 On Tamper Trouble - Ensure the front cover is secured and the wall tamper is
pressed firmly against the wall. The wall tamper can be
disabled using a software programming option in DLS if it
is not required.