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Setup and Troubleshooting Guide
Powering up the 3G4000W
– When power up the 3G4000W cellular communicator, always connect the battery first before
connecting primary DC power using the transformer if a battery is intended to be used.
Primary Communicator Wiring
– R-1 / T-1 of the 3G4000W should be connected to the Ring / Tip terminals on the control panel.
If using a battery, plug the battery into the terminal labelled BAT, and connect the DC transformer to the DC + and - input terminals.
Backup Communicator Wiring
– Connect the incoming phone line to the Ring / Tip terminals on the 3G4000W, the Ring / Tip
terminals on the control panel to R-1 / T-1 on the 3G4000W, and R-1 / T-1 of the control panel to the phones installed in the
location. If using a battery, plug the battery into the terminal labelled BAT, and connect the DC transformer to the DC + and - input
terminals.
SIM Card
– It is recommended to activate the SIM card 24 hours before arriving on site to ensure it has been fully provisioned by
the SIM card provider before attempting to complete the installation. The 3G4000W will show signal strength with an inactive SIM
card, however it will indicate the signal strength of any 3G network, regardless of whether or not it the network is compatible with the
SIM. The SIM must be active to ensure the displayed signal strength relates to the wireless network provider that the SIM belongs
to.
Panel Programming
– The control panel must be programmed to communicate using Contact ID or SIA reporting formats, with
appropriate call directions and reporting codes selected for the site. The panel must also be configured for DTMF dialing.
Testing Communications
– When the 3G4000W transmits a signal for the control panel, or for an internal transmission such as a
trouble or zone input violation, the blue light will flash once when the signal is transmitted and two times when a kiss off signal from
the central station receiver has been received.
Understanding Signal Strength Indications
Signal Strength LED Status
CSQ
What it means:
Signal Strength Status
Both RSSI LEDs
ON
14+
Excellent Signal
Strength
Unit can be installed in the current
mounting location
Top LED
Flashing
with Bottom LED
ON
11-13
Top LED
Off
, Bottom LED
ON
7-10
Good Signal Strength
Top LED
Off
, Bottom LED
Flashing
5-6 No Trouble
1-4 Trouble
Poor Signal Strength
-
Ensure the antenna has been
securely attached
-
If the SIM is active, connect a
battery to the 3G4000W and test
for alternate locations until good or
excellent signal strength is
indicated
-
Connect an antenna extension kit
if necessary
Both RSSI LEDs
Off
0
No Signal Strength
-
If the red LED is on, check for
trouble conditions.
-
Verify the SIM card is activated
-
Ensure the antenna has been
securely attached
-
If the SIM is active, connect a
battery to the 3G4000W and test
for alternate locations until good or
excellent signal strength is
indicated
-
Connect an antenna extension kit
if necessary
Blue LED Status
(Normal Mode)
Blue Communication Indicator and Status
Blue LED
ON
When used as a backup communicator, the blue LED will be ON when the incoming
phone line has been disconnected from the 3G4000W Tip / Ring terminals, or the line
voltage is below 2.8VDC.
Blue LED
OFF
When used as a backup communicator, the blue LED will be Off when the incoming
phone line is connected to the 3G4000W Tip / Ring terminals and the line voltage is
above 2.8VDC. The LED is also off when the communicator is configured as a primary
communicator which doesn’t require an external phone line connection.
Blue LED
Flashing
The blue LED will flash once when the 3G4000W transmits a signal and twice when the
signal is successfully received by the central station
The Red light will flash to indicate various trouble conditions outlined previously. If multiple trouble conditions are present, the red
light will flash according to the highest priority trouble. For example, if both a wireless network trouble (one flash) and a low battery
Содержание 3G4000W
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