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8 Troubleshooting
8.1 Trouble shooting
This section contains information and procedures for solving possible problems with
TSOL Series Hybrid inverters, and provides you with troubleshooting tips to identify and
solve most problems that could occur with the TSOL inverters.
This section will help you narrow down the source of any problems you may encounter.
Please read the following troubleshooting steps.
Check warnings or fault messages on System Control Panel or Fault codes on the inverter
information panel. If a message is displayed, record it before doing anything further .
Attempt the solution indicated in below table.
Faults
Diagnosis and solution
TZ Protect Fault
Over current Fault.
• Wait for a while to check if go back to normal status.
• Disconnect battery, reconnect it.
• Or seek help from us, if can not go back to normal state.
Grid Lost Fault
Grid is Lost.
• Please wait for a while and system will reconnect if the utility is back
to normal.
• Please check whether the cable connection at AC side is normal or
not.
• Or seek help from us.
Grid Volt Fault
Grid Voltage Out of Range
• Please wait for a while and system will reconnect if the utility is back
to normal.
• Please check whether the grid voltage is in the normal range.
• Or seek help from us.
Grid Freq Fault
Grid Frequency Out of Range
• System will reconnect if the utility is back to normal.
• Or seek help from us.
Bus Volt Fault
Bus Voltage Out of Normal Range
• Disconnect battery, reconnect it.
• Or seek help from us, if can not go back to normal state.
Bat Fault
Battery Fault
• Check if the battery input voltage.is within the normal range
• Or seek help from us.
AC10M Volt Fault
The grid voltage is out of range for the last 10 Minutes.
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