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TriVision NC-250W, Руководство пользователя

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TriVision NC-250W Скачать руководство пользователя страница 63

 
 

63 

 

Appendix D: Recovering from a failed Firmware update using Windows 

If you have tried to install a new firmware on your camera, and the procedure has failed, your camera may 
be unresponsive. If the firmware update failed, and your cameras BIOS loader has become corrupted, your 
cameras LED will be flashing green when turned on. 
There is a procedure you can try yourself, however it is quite advanced, so should only be attempted by 
those with a solid understanding of TCP/IP and running commands from the DOS command prompt.   

Procedure: 

 

1. Connect the camera via the Crossover Cable directly to the router’s LAN port. 

Ensure the camera is 

plugged in to the same router/network switch that your computer is connected to.

 

2. Power off the camera, wait 5 seconds, push down on the reset button on the side of the camera, and 
with the reset button still pressed down, power on the camera again.   
3. Release the reset button. The Green LED should start flashing indicating that the camera is in the 
Firmware Dump Mode. 
4. Download the correct new firmware for your camera from our technical support

 

and save this to your 

hard disk.   
5. Unzip (uncompress) the firmware to a directory on your PC. Copy the firmware .MFW file to an easy to 
access place, such as C:\firmware.   
6. Downloaded the tftp.exe from: 

http://www.winagents.com/downloads/tftp.exe

, and put it under C:\ 

root. Make sure that you have put the TFTP and the firmware under the same root. For example 
c:\firmware.mfw and c:\tftp.exe 
7. Open Network Settings on your PC, and make a note of your current TCP/IP Settings.   
8. Now change your PC Network Setting to the following: IP Address: 192.168.168.50 Subnet Mask: 
255.255.255.0 Keep other items below blank: Default Gateway, DNS….., then click OK to save these 
settings.   
9. Open an MS-DOS Command Prompt, or choose “Run” from the start menu and type “cmd.exe”.   

10.  Now,  you  need  to  check  if  the  camera  and  your  PC  are  on  the  same  network.  You  have  successfully 
configured  your  PC  ip  address  to  192.168.168.xxx  in  TCP/IP.  Type  the  command  in  to  the  prompt:  ping 
192.168.168.1 

 

Содержание NC-250W

Страница 1: ...Installation on PC and Mac Please read this manual carefully before attempting to install this product Note Proceed to the Quick Guide for Camera Installation on iPhone iPad Android For Technical ques...

Страница 2: ...MERA SETTINGS 28 7 1 Login Password Modification 28 7 2 Camera System Page 29 7 3 Camera Reboot 29 7 4 Camera 30 7 4 1 Camera Setup 30 7 4 2 Stream Setup 31 7 4 3 Image Setup 33 7 4 4 OSD Setup 34 7 4...

Страница 3: ...Appendix A Resetting the Camera back to Factory Settings 62 Appendix B Wireless setup instructions without Cat5 63 Appendix C Enabling Active X in Internet Explorer 64 Appendix D Recovering from a fa...

Страница 4: ...ion 1 1 In the Box TriVision Indoor Camera Camera Bracket Manual and Software on CD ROM CAT5 Ethernet Cable for initial Setup Power Adapter Quick Install Guide User Manual Screw and plastic wall plug...

Страница 5: ...the indicator LED shows a green light again it means the system has started successfully The indicator LED flashes green during data transfer and shows red for the WPS connection status Micro SD Card...

Страница 6: ...instructions to setup Micro SD card recording See Micro SD card alarm recording setup Bring your camera to the spot Once you ve added the camera to your Wi Fi network unplug it and take it to the spo...

Страница 7: ...be strong enough there you ll need to find a different spot or move your Wi Fi router Consider the surroundings Is a post plant or porch light blocking the view It might throw off exposure or Night V...

Страница 8: ...a coin the camera can be rotated onto the mounting post without the cables getting in the way Then you d loosen the nut using a coin and position the slot in the ball joint upwards so that the camera...

Страница 9: ...the Netgear GS108PE Either way powering the camera with PoE allows a cable length of up to 300 ft This allows the camera to be placed in areas that aren t close to a power outlet and with weak withou...

Страница 10: ...You have 2 ways in which you can power the camera with the included 12 V power supply or you can use PoE instead of the AC adapter If you use PoE the included 12 V power supply would not be used at a...

Страница 11: ...al wiring to extend your Internet access to hard to reach areas in your house Plug and Play with no drilling wiring or configuration required Connect multiple adapters to expand your wired network rel...

Страница 12: ...rogram B Enter camera UID Click Camera Live icon Add video discover elect the camera UID click OK Please note If the camera is not located at the same local network as your PC the Camera Live program...

Страница 13: ...e on the same network when using the search tool 2 Select the camera and click browser tab you will go to the main login screen in web browser on your PC or Mac Or directly add http in front of the ca...

Страница 14: ...desired network and click OK The camera will automatically choose the best options for connecting to the network You then need to enter your Wi Fi password WPA key Do NOT change any of the other sett...

Страница 15: ...characters 6 Now you should use the Test feature to check if you typed it correctly If the test reports Wireless Test Successful you can remove the network cable and it should work wireless after a sh...

Страница 16: ...en your wireless router antenna and your camera One easy test for determining the maximum recommended distance is by holding your TriVision outdoor camera to the exact spot where you want to install t...

Страница 17: ...cing toward the Micro SD slot then slide the Micro SD into the slot and there is a positive click when it is locked in place If it doesn t want to go in effortless it is probably upside down Be carefu...

Страница 18: ...few minutes depending on the size of the SD card After the SD card is formatted the Format SD card page will temporarily display status as Not Ready even the format page display format successfully Cl...

Страница 19: ...am 2 Post recording time The number of seconds that the camera should keep recording video after motion stops If there is any motion within this time the camera will keep recording until there is no m...

Страница 20: ...ndicates that the camera is online and a connection is established This icon indicates that the camera is disconnected If the chain icon stays red when attempting to connect please check the UID alway...

Страница 21: ...ulti Live Cameras Viewing on One Screen Click Multi Live icon on the top of the screen Click Option from the bottom of the Multi Live screen Select cameras from the list to view multi cams live on one...

Страница 22: ...m Camera screen 2 Click Video recording to start the video recording click on the icon again to stop the recording 3 Click video menu at the topper screen then select camera playback the recorded vide...

Страница 23: ...m Camera screen then click on Snapshot at the bottom of the screen to take snapshots 2 Click on Album icon to view the snapshots in Album Note The snapshots file will be automatically created and stor...

Страница 24: ...the last number MUST be different for everything on your network Router Default gateway 192 168 1 1 PC IP address 192 168 1 3 Camera IP address 192 168 1 4 Follow up the procedure below to get the PC...

Страница 25: ...amera 2 Volume Slide the slide block horizontally to adjust volume 1 Snapshot Press the Snapshot button to capture a still image of the camera view these will automatically be saved to the My Document...

Страница 26: ...nter your login username and password at this point This is common on most systems Please note You need Adobe Flash player Installed on your system to record videos directly from the web browser if yo...

Страница 27: ...trator Password editing page The Administrator user name is always admin in lowercase Choose a password that is memorable only to you avoid passwords that are easy to guess such as password admin 1234...

Страница 28: ...ion is empty it may prevent your camera from sending email alerts Enter the DNS in the TCP IP menu if needed DDNS If you do not have a static IP address a DDNS service helps you access your camera eas...

Страница 29: ...nt LED on or off Camera Light Frequency Two options 50Hz 60Hz This should be set according to the mains frequency of the country the camera is being used in For EU this would be 50Hz For the USA this...

Страница 30: ...Frame rate Twelve options 1 2 3 4 5 6 8 10 15 20 25 30 frames per second fps The frame rate is automatically determined by the camera and this depends on the network bandwidth available at the time Th...

Страница 31: ...s Saturation Saturation is similar to contrast however instead of increasing the separation between shadows and highlights we increase the separation between colors Sharpness Sharpness can be defined...

Страница 32: ...the camera and therefore the time and date may be incorrect unless the camera is synchronized to a time and date server on the internet This is accessible under the Tools menu and will be covered in m...

Страница 33: ...if the light level of the room is too dark to produce a good quality image This may be useful if the LEDs are reflecting off a nearby surface and obstructing your view Please note Auto uses the light...

Страница 34: ...e IR lights from coming back onto the lens of camera and this gives a true day image However if the IR cut filter is on during night the night vision will not work It is recommended to leave the IR cu...

Страница 35: ...direct to virtually an NAS drive or to its internal Micro SD memory card You d choose the camera s own recording or you d choose NAS recording but not both at the same time Storage Select Enable to e...

Страница 36: ...FAT or non FAT32 format such as 64GB 128GB or 2TB micro SD card you need to format it on your camera first After format the SD card status is not ready under Format SD card menu Click system menu on t...

Страница 37: ...something like 192 168 x x or 10 x x x Create a folder in the root of your NAS drive for where you want the video to be saved to e g ipcam_files The camera only saves to folders one directory deep fr...

Страница 38: ...practical for indoor cameras due to easy accessibility of the Micro SD card slot at the right side All Enables you to view and delete all the files recorded Snapshot on Alarm Enables you to view and...

Страница 39: ...task management Minimum Length of Motion The adjustment can be used to make the camera more aware or less aware of small amounts of motion More time length of motion will decrease the sensitivity of...

Страница 40: ...it on your screen and the camera will alert you when someone comes or goes For the false alarms triggered by flies at night we recommend you installing an external LED emitter around the camera and t...

Страница 41: ...ears between the sensitivity and threshold slider as shown in the picture More blue means more motion To trigger an alarm and hence send out emails or upload to an FTP server etc the detected amount o...

Страница 42: ...g the 2nd Enable box to activate the alarm on the specific times enter 00 00 am to 05 00 am Ticking the Day box activate the alarm daily on the specified times from Monday to Sunday 4 Click Apply to s...

Страница 43: ...s and their functions Enable Ticking the box to enable task Schedule Option to choose always default setting or set a particular schedule Check Schedule setup to select the right schedule ID 1 4 for y...

Страница 44: ...Enable task Schedule Option to choose always or set a particular schedule Check Schedule setup to select the right schedule ID for your task Task Task function Click on the task to login the task set...

Страница 45: ...the user name and password of the e mail account you wish to use This field is required if your SMTP server requires authentication 10 Re type password Re type the password 11 Sender e mail address Ty...

Страница 46: ...r port 587 Secure SSL No Authentication Yes Username YourUserName gmx com Password xxxxxxx Yahoo com SMTP server name smtp mail yahoo com SMTP server port 465 Secure SSL Yes Authentication Yes Usernam...

Страница 47: ...om of the setup page then click Arrow click the arrow icon to scroll down the apps select Elect other custom name give a name to the password then click GENERATE 3 A window pop up with a password ente...

Страница 48: ...which is sometimes even available for free with a limited amount of storage You can download free FTP client software to manage the FTP server such as FileZilla client Yet another option for FTP serv...

Страница 49: ...ld set this time to 3600 seconds so that after a motion detection event you wouldn t get any new emails for at least 1 hour 5 FTP server name Type the name or IP address of the FTP server At a minimum...

Страница 50: ...e rate The number of frames per seconds that the camera should keep sending images at when an alarm is triggered Alarm Interval Number of seconds for which the camera should stop sending e mail alerts...

Страница 51: ...ndary stream or Mobile Stream 9 Post recording time The number of seconds that the camera should keep recording video after motion stops If there is any motion within this time the camera will keep re...

Страница 52: ...need a username and password which means Authentication should be set to Yes FTP server port The port number of the FTP server default is 21 Remote path Input the file directory It is an optional sett...

Страница 53: ...ps If there is any motion within this time the camera will keep sending alarms until there is no motion for the duration of this parameter It can be from 5 seconds to 24 hours Alarm Interval Number of...

Страница 54: ...name of the administrator of the camera This is useful in large organizations System Location Type the location of the camera This is useful when using a multi camera viewer program Tip The informatio...

Страница 55: ...imultaneously As the number of simultaneous users increases the overall performance will decrease This is dependent on the network bandwidth not the camera Allow anonymous access This is to be used if...

Страница 56: ...e location Choose your time zone Daylight saving time tick the box to enable daylight saving time Date and Time format Select the format of the date and time Auto time setting SNTP Enable or disable t...

Страница 57: ...he current configuration of the camera for future reference Once you have your camera setup as you require this is recommended To restore a backup file Browse Click Browse to search for a backup confi...

Страница 58: ...left in the compressed state TIPS We do recommend you update to the latest firmware for your camera whenever we release one to take advantage of new features and bug fixes However this is a serious pr...

Страница 59: ...reboot the camera till the message Firmware upgrade successfully reboot now 5 Click reboot after Firmware upgrade successfully reboot now message displayed as below The camera reboot takes around 60...

Страница 60: ...witch down for at least 10 seconds then let go You ll see the power light go off for a few seconds This indicates reset is in progress A few seconds later the camera will restart and is now at factory...

Страница 61: ...ra using the camera s MAC address shown on the back of the camera 3 Power up the camera and wait about 1 minute the camera should connect to your Wi Fi and you should be able to access it using the IP...

Страница 62: ...g 1 Open a new Internet Explorer window 2 From the menu bar select Tools and then select Internet options 3 From the Internet Options window select the Security tab 4 Click on the Custom Level button...

Страница 63: ...en LED should start flashing indicating that the camera is in the Firmware Dump Mode 4 Download the correct new firmware for your camera from our technical support and save this to your hard disk 5 Un...

Страница 64: ...on of the camera firmware c via type the command in to the prompt cd 12 Make sure that the firmware mfw and tftp exe files are under the same C root Go to the C root and then type the command in to th...

Страница 65: ...successful 15 After 20 30 seconds the camera s green LED will stop flashing This means the firmware is being loaded 16 Please wait until the LED starts flashing again this means the firmware has fini...

Страница 66: ...n the IP Address Field type in the number 192 168 168 20 5 In the Subnet Mask type in 255 255 255 0 6 In the Default Gateway type 192 168 168 1 or leave it blank The camera will automatically assign i...

Страница 67: ...mind that remote access to your camera may require a few settings changes in your router and that we cannot help you if you do not have your password for your own router Also keep in mind that many ro...

Страница 68: ...s after expiration of the original labor warranty period are the responsibility of the Purchaser TriVision is not obligated to provide Purchaser with a substitute unit during the warranty period or at...

Страница 69: ...t is furnished AS IS i e without any warranty of any kind except where expressly provided otherwise in any documentation or license agreement furnished with the Product 4 PROOF OF PURCHASE The Purchas...

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