Operator Manual
Issue 1
TIL – Eng – Spec – 080
Page 9 of 70
SeaHub
2.6. Technical Support & Software Upgrades
Contact your local agent or Tritech International Ltd
Tritech International Ltd.
Peregrine Road,
Westhill Business Park,
Westhill, Aberdeen,
AB32 6JL, UK
Telephone
++44 (0)1224 744111
Fax
++44 (0)1224 741771
Web
www.tritech.co.uk
An out-of-hours emergency number is available by
ringing the above telephone number
Troubleshooting remedies are included in section 8 (page 63) of this manual. If these do not help, or you
have other cause to use our Technical Support service, please ensure that you have the following details
at hand
prior
to calling:
•
Serial Numbers of the unit any
Tritech International Ltd
equipment connected directly or indirectly
to it.
•
Software/Firmware Revision Numbers
•
Fault
Description
•
Any remedial action implemented
Due to the expansion of equipment capabilities and the fact that new sub-modules are continually being
introduced, this manual cannot detail every aspect of the operation.
The name of the organisation which purchased this system is held on record at
Tritech International Ltd
.
Details of new software and hardware packages will be announced at regular intervals. Depending on the
module, free upgrades will be offered in keeping with our policy of maintaining the highest levels of
customer support.
Tritech International Ltd
can only undertake to provide software support for systems loaded with
Operating System and
Tritech
Seanet software in accordance with the instructions given in this manual. It
is the customers responsibility to ensure the compatibility of any other package that they may choose to
load unless with the prior consent of
Tritech
.