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Can I use a different GPS unit with the CoPilot? If not, why?
There are three main reasons why our software is designed to work with our hardware only:
1. Product quality. Because our software and hardware are developed as a complete
navigation solution, the two components can be tightly integrated to give our customers the
best overall user experience.
There are a lot of GPS manufacturers out there and not everyone adheres to the same
standard of high quality. For one version of our laptop product we did indeed sell the
software so that it was compatible with the industry standard GPS receiver, but found that a
number of users had negative experiences with incompatible or low-quality "industry
standard" receivers.
We couldn't guarantee a positive experience for our customers and the slight increase in
sales did not seem to balance the dissatisfaction of our loyalcustomer base.
2. Product reliability and safety. If we can't predict the exact hardware configuration our
customers are using, we can't predict the performance of our product. This poses a serious
safety issue since our customers are typically driving cars or large RVs while using our
product. If a laptop starts throwing errors and distracting our customers while they're
driving 65 mph, it can lead to dangerous scenarios for our customers that we just aren't
willing to risk.
3. Copyright protection. TravRoute's software is what truly separates it from the rest of the
pack. We strive to protect our intellectual property just as any other software developer
does; this is especially important given the ease with which software can be replicated
today.