Table 18 Error Messages
Error Message Description
Corrective Action
ErrorRF2
Warning message that the RF
module did not return an
INIT
DONE
signal
If the reader indicates a single
ErrorRF2
event and recovers
from the error, no corrective action
is required. You may want to track
this error message if it should occur
again. If the reader indicates repeated
ErrorRF2
warning messages then
return the reader to the factory.
ErrorRF3
Warning message of unexpected
status read, including status byte,
from RF module
If the reader indicates a single
ErrorRF3
event and recovers
from the error, no corrective action
is required. You may want to track
this error message if it should occur
again. If the reader indicates repeated
ErrorRF3
warning messages then
return the reader to the factory.
AI1422E Reader Repair
The AI1422E Reader is designed for whole-unit replacement and is manufactured with surface-mounted
components. It requires sophisticated testing and repair equipment. All testing and repairs are performed
at TransCore’s factory. Please contact TransCore to obtain a Return Materials Authorization (RMA) for
returning the reader.
Technical Support
Authorized dealers and distributors are responsible for the direct support of all customers. Authorized
dealers and distributors needing support can contact TransCore Technical Support. Please be prepared
to answer a series of questions that are designed to direct you to the best TransCore support resource
available. These questions will relate to symptoms, configuration, model, and tags used.
Note: End users and facility operators contacting Technical Support will be referred to the dealer
responsible for the system sale.
Chapter 7 Troubleshooting and Maintenance
TransCore Proprietary
7–53