
TracPhone V3-IP User’s Guide
120
Maintenance
Manually Updating the Modem Configuration Files
If your ICM’s modem misses an update, you can manually update its
configuration files.
To manually update the modem’s configuration files, follow these
steps:
1.
First, you need to save the latest SED and SSCF modem
configuration files to your computer. KVH-certified
technicians can download these files from the KVH Partner
Portal. Customers can get these files from KVH Technical
Support (see
“Technical Support” on page 110
).
2.
Connect your computer to the ICM’s network.
3.
At the TracPhone V3-IP web interface, click the
Support
tab.
Then click
Click here for more details
to access the modem’s
web page.
Figure 9-7 Link to Modem Web Page
Important!
Update the modem configuration files only if directed by KVH
Technical Support. Many modems have unique coverage needs that
require custom configuration files.