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18. Troubleshooting
18.1 General Errors
Error Message
Possible Causes
Remedy
Factory Cal. Failure
Need Factory Service
The EEPROM chip which
contains the factory calibration
information has failed.
The unit must be returned to TPS for
service.
EEPROM Write Failure
Need Factory Service
User calibration settings have
been lost or corrupted.
Switch the meter OFF for 5 seconds and
switch back ON. If the problem persists,
return the unit to TPS for service.
Data Pointer Error
Logged Data Lost
Data stored in memory has been
lost or corrupted.
Switch the meter OFF for 5 seconds and
switch back ON. If the problem persists,
return the unit to TPS for service.