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If Something Goes Wrong
User's Manual
7-8
Satellite P20
Version
1
Last Saved on 30/05/2003 13:57
ENGLISH using Euro_M.dot –– Printed on 30/05/2003 as T202014-EN
Your data files are damaged or corrupted
Refer to your software documentation for file recovery procedures. Many
software packages automatically create backup files.
You may also be able to recover lost data using utility software, which is
available from your dealer.
Some programs run correctly but others do not
This may be a software configuration problem. If a program does not run
properly, review the program’s hardware configuration requirements.
Most software documentation lists the minimum hardware requirements.
See “Features and Specifications” (appendix B) to review the hardware
configuration of this computer.
A disk will not go into the diskette drive
You may already have a diskette in the drive. Make sure the drive is
empty.
You may be inserting the diskette incorrectly. Hold the label of the disk
with the hub side facing down, and insert it so that the metal head
window cover goes into the drive first.
The metal cover or a loose label may be obstructing the path into the
drive. Carefully inspect the diskette. If the metal cover is loose, replace
the diskette. If the label is loose, replace the label and try inserting the
diskette again.
The computer displays the Non-system disk or disk
error message
If you are starting the computer from the hard disk make sure there is no
diskette in the diskette drive.
If you are starting the computer from a diskette, the diskette in the drive
does not have the files necessary to start the computer. Replace it with a
bootable diskette.
The drive can not read a diskette
Try another diskette. If you can access the second diskette, the first
diskette (not the diskette drive) is probably causing the problem. Run the
Check Disk
tool on the faulty diskette (for instructions, see “Disk drive
problems” earlier in this section).