Troubleshooting
161
Other problems.
If your TV’s problem is not addressed in this Troubleshooting chapter or
the recommended solution has not worked, use the Reset Factory Defaults
procedure, see
“Resetting to Factory Defaults” on page 90
TV will not turn on.
Check the AC wall outlet by trying another device in the AC wall outlet.
Ensure the power cord is plugged in properly, and then press the
POWER
button.
Replace the batteries in the remote control, see
Try the control panel buttons on the TV.
Picture problems
General picture problems.
Check the antenna/cable connections, see
Press the
INPUT
button on the remote control or on the TV and select a
“Selecting the video input to view” on page
. If you have no picture after selecting a Input source, check the
device connected to that input for proper operation. For device connection
“Connecting Your TV” on page 26
.
Antenna reception may be poor. Use a highly directional outdoor antenna
(if applicable).
The station may be having broadcast difficulties. Try another channel.
Adjust the picture quality, see
“Using the advanced picture settings
.
If Edge Enhancer does not achieve a sharper picture, change the
Sharpness value to increase the sharpness level, see
Video Input Selection problems.
If the Input Selection window does not appear when you press the
INPUT
button on the remote control or the TV control panel, press the
INPUT
button a second time. The TV displays the next video input source and the
Input Selection screen.
Cannot view external signals.
If you cannot view signals from external devices connected to VIDEO 1,
VIDEO 2, ColorStream HD, HDMI 1, HDMI 2, HDMI 3, HDMI 4 or PC,
ensure that the Input Lock is set to Off, see
Picture problems