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1. ALARM - EXHAUST GAS TEMPERATURE SENSOR
Reason:
This alarm will be triggered if the exhaust probe breaks down. An alarm will sound
and the corresponding LED lights up. The following message "ALARM FLUE PROBE" will
be displayed and the stove will go off.
What to do?
Check that the exhaust gas temperature probe is connected securely and not
accidentally broken. If the probe is interrupted, call a service technician to change the
defective probe. The exhaust gas temperature probe cannot be continued or tied up (call a
workshop to replace the probe).
In some cases, the tip of the probe (located inside the exhaust fan turbine housing) is soiled
and registers the wrong exhaust temperature values. The solution is to clean the tip of the
probe, taking care not to damage the probe.
2. ALARM OF EXHAUST GASES HIGH TEMPERATURE
Reason:
This alarm will sound if the exhaust probe shows a higher temperature than the
constant and steady temperature. "ALARM HOT TEMP" will be displayed and the stove will
go off.
What to do
? If this message often occurs, call a service technician. The stove can be
conditionally used in lower operating modes than those in which this message appeared.
Solution is to reduce the power, to check the door and ashtray tightness and to perform
detailed furnace and chimney maintenance.
3. ALARM OF FAILED IGNITION
Reason:
If the stove does not start, an alarm will sound. This happens if, after a certain
period of time, the exhaust gas temperature does not reach the value set by the
manufacturer (whether or not the pellet in the cup ignites). "FAILED IGNITION" will appear
on the screen and the stove will go into alarm mode. An error may occur due to:
- Pellet jamming in the pellet conveyor
- Defective lighter
- Insufficient quantity of pellets required for ignition,
- Damage or soiling of the probe that measures the exhaust gas temperature
- Low exhaust temperature.
What to do?
Checking whether the burning pot is filled with pellet is only possible by
observing the tube through which the pellet enters the burning pot for at least 60 seconds.
If there is no pellet loading, there are two possible causes:
- Pellet storage is empty,
- Pellet is stuck in the pellet conveyor.
If the pellet is stuck, try starting the stove several times. If the stove cannot start, unplug it
and clean the pellet conveyor
.
IMPORTANT! The jammed pellet is cleaned only when the stove is disconnected from
the power supply! If the pellet conveyor is stuck, do not place your fingers in the
pellet storage area while the stove is running!