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English
14
Check the following points if you experience a problem with slow cooking or making soup.
Check point
Problem
W
ere the appropriate ingredients and
amounts used?
W
ere more than the maximum
acceptable ingredients added?
W
ere less than the minimum required
ingredients added?
W
as the
cooking
time too short?
W
as the cooking time too long?
Are there any grains of burned rice
adhering to the gaskets, the brim of the
inner pot, or the inner lid, etc.?
W
as the lid closed securely?
W
as the appliance plug removed or was
there a power outage during cooking?
“Slow Cook”
“Soup” menu
Does not boil
Boils over
Boils down
Burns
Reference page
,
If “Slow Cook” or “Soup” Does Not Work Properly
15
Check the following before requesting repairs.
Symptom
Check point
Action
Reference
page
Rice was not cooked completely by
the preset time.
Does the display show the correct
current time?
Set the right time.
Check “The cooking time is excessively long” on P.40 and take the
necessary action.
When the preset time is less than the timer setting guideline, cooking may
not be completed at the preset time.
When the [Timer] key is pressed,
the rice cooker beeps 2 times (short
beeps) and the Timer function (Soak
Timer) cannot be set.
Was the [Start] key pressed?
Press the [Start] key to set the Timer
function.
Is “0:00” blinking on the display?
Set the current time and then set the
Timer function.
Was the “Quick”, “Rapid
<=
1 Cup”, “Sweet”, “Mixed”, “Slow Cook”, “Soup”,
or “Clean care” menu selected?
The Timer function is not available under those menus.
The display is foggy.
Are there any grains of burned rice
or any other remaining grains of rice
adhering to the gaskets or the brim
of the inner pot?
Completely remove all remaining
rice.
Is the outer surface of the inner pot
wet?
Wipe using a dry cloth.
Due to a temperature difference between the rice cooker and the room
temperature, condensation may be formed on the liquid crystal display.
Repeated use can improve the condition.
If the problem persists, contact the place of purchase for a repair service.
-
Reheating is disabled.
The rice cooker beeps 2 times
(short beeps) when the [Start] key is
pressed.
The rice is cold. Rice of below
approximately 55°C cannot be
reheated.
Is the Keep Warm lamp off?
Hold down the [Keep Warm] key
and check that the Keep Warm lamp
lights up. Then, press the [Start] key
again.
Sounds can be heard during
cooking, while the Keep Warm
function is on, or during reheating.
A humming sound can be heard during fan rotation and is not a
malfunction.
A buzzing or twittering sound can be heard during induction heating
operation and is not a malfunction.
Steam suddenly comes out of the steam vent with a hissing or bubbling
sound due to boiling and it is not a malfunction.
There is a clicking sound during cooking. It is caused when pressure is
adjusted. It is not a malfunction.
Can a completely different sound
from the above be heard?
Contact the place of purchase for a
repair service.
-
When the [Start] or [Keep Warm] key
is pressed, the rice cooker beeps 2
times (short beeps).
Is the inner pot set in the rice
cooker?
Set the inner pot.
The rice cooker beeps 2 times (short
beeps) when the Timer function (Soak
Timer) is set.
The rice cooker beeps if no operation is performed within approximately 30
seconds after pressing the [Timer] key, however, the Timer function can be
set without interruption.
Water or rice has entered the main
body of the rice cooker.
Water or rice inside the rice cooker unit may cause problems. Contact the
place of purchase for a repair service.
-
When setting the current time,
pressing the [Hr] or [M] key does not
access the time setting mode.
The time cannot be set during cooking, when the Keep Warm function is
on, when the Timer function is set, when the Timer function (Soak Timer) is
in use, or during reheating.
The time cannot be set when the “Porridge”, “Slow Cook”, or “Soup” menu
is selected.
The Keep Warm lamp and the
selected menu blink.
Rice has not been kept warm.
Is “Keep Warm Off” selected?
Select “Keep Warm On” using the
[Keep Warm] key before cooking.
A blurred black line is shown in the
display.
Although blurring may occur in the
display due to static electricity, it is
only a temporary phenomenon and
not a malfunction.
If the blurring becomes bothersome,
wipe the display using a firmly wrung
out cloth. The static electricity is
removed and the blurring is reduced.
Troubleshooting
Содержание JPD-A Series
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