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English
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Check the following points if you experience a problem with the cooked or reheated rice, cooking process, or
operation of the Keep Warm function.
Check point
Problem
W
as the amount of rice,
ingred
ien
ts, and
w
ate
r, or the
rati
o
of barley or other grains correct?
W
as the rice cooked with
alkaline ionized water (pH 9
or higher)?
W
as the rice cooked with hard
water such as mineral water?
W
as the correct menu
selected?
W
as the
Timer function used?
W
as
the
[Start] key pressed after
cooking without turning off the
Keep W
arm function?
Are there any grains of
cooked rice or water drops
adhering to the outside of the
inner pot or the sensor
, etc.?
Is the inner pot deformed?
W
as the cooked rice stirred
and loosened well?
W
as more than the maximum
acceptable amount cooked?
Cooked rice
Too hard
Too soft
Not cooked
completely
Has a hard core
Dark brown crisp rice
During cooking
Steam leaks
Boils over
The cooking time is
excessively long.
Reference page
-
-
13 ,
17 ,
-
Check point
Problem
Are there any grains of cooked rice
adhering to the gaskets, the brim of
the inner pot, or the inner lid, etc.?
W
as the rice rinsed sufficiently?
(Excluding rinse-free rice)
W
as hot water (35°C or higher) used to
rinse the rice or
adjust the water level?
W
as the rice left soaking in the
water too long after rinsing?
W
as the rice left in a strainer after
rinsing?
W
as the lid closed securely?
W
as the rice mixed with other
ingredients, barley
, or other grains?
W
ere seasonings stirred well?
W
ere there a lot of cracked grains
of rice?
W
as
cooking
cont
inued
immediat
ely
after the initial cooking?
W
ere the rice cooker and its parts
cleaned sufficiently?
W
as the appliance plug removed
or was there a power outage
during cooking?
Cooked rice
Too hard
Too soft
Not cooked
completely
Has a hard core
Dark brown crisp rice
Smells like rice bran
D
uri
ng co
oki
ng
Steam leaks
Boils over
The cooking time is
excessively long.
Reference page
17 ,
-
-
-
-
If Rice Does Not Cook Properly
Problem
Cause
There is a thin film covering
the rice.
A thin, tissue-like film is formed by melted and dried starch. This is not harmful to your
health.
Rice sticks to the inner pot.
Soft rice and sticky rice can easily stick to the pot.
Check point
Problem
W
as the amount of rice and
water correct?
Are there any grains of cooked
rice or water drops adhering to
the outside of the inner pot or
the sensor
, etc.?
W
as the cooked rice stirred and
loosened well?
Are there any grains of cooked
rice adhering to the gaskets, the
brim of the inner pot, or the inner
lid, etc.?
W
as the rice rinsed sufficiently?
(Excluding rinse-free rice)
W
as the rice or food reheated 3
or more times?
W
as the
Timer function set for
more than 12 hours?
W
as the Keep W
arm function
used continuously for more than
24 hours?
Rice being kept warm
Has an odor
Discolored
Dry
Sticky
Reheated rice is dry
Reference page
Check point
Problem
Is there anything other than
white rice or rinse-free rice being
kept warm?
Is there less than the minimum
required amount of rice being
kept warm or reheated?
Is the rice concentrated along
the wall of the inner pot (less
rice in the middle of the pot)?
W
as cold rice added?
W
as a spatula left in the inner
pot?
W
ere the rice cooker and its
parts cleaned sufficiently?
W
as the rice that was just
cooked and was still hot
reheated?
W
as the rice cooker cleaned
after
a
menu with lingering odors
was used?
W
as the rice left in the rice
cooker wit
h t
he Keep W
arm
function turned off?
W
as the appliance plug removed
or was there a power outage
during cooking?
Rice being kept warm
Has an odor
Discolored
Dry
Sticky
Reheated rice is dry
Reference page
-
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