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Malfunction /
Problem
Possible causes
Solution
Granulate dust
particles on cutlery
1.
2.
New granulate.
Dishwash
detergent or
rinsing agent in
the dishwasher.
1.
2.
Fresh granulate can cause more dust deposits at
first. When the granulate has been heated up as
required, dump 4-5 shot glasses of water into the
feed chute of the machine.
The cutlery is smeary, causing granulate dust to
stick on it. Wash the cutlery by hand, rinse
thouroughly, then insert it into the cutlery polisher
again. If the polishing results are good then there
was too much dishwashing detergent in the
dishwasher.
Contact your dishwasher service technician to
reduce the dishwashing detergent or rinsing agent
dose.
Cutlery is not
transported out of the
machine
1.
2.
Insufficient
quantity of
granulate in
machine.
Cutlery jam may
have occurred.
1.
2.
If there is not enough granulate in the machine the
cutlery cannot be transported correctly.
Replace the granulate with our original Dörr
polishing granulate.The amount needed is exactly
one filling.
Switch off the machine, open the top cover and if
necessary, also the cover sheet and remove the
cutlery. If this happens often, the granulate may be
swelled up. (See troubleshooting section
„Granulate falls out of the machine“)
Poor polishing results
1.
2.
3.
Dry cutlery might
have been
inserted.
Heating element
malfunction.
The granulate is
too old.
1.
2.
3.
Always insert the cutlery dripping wet.
Turn off the machine and check the granulate
temperature by hand. It must be noticeably warm.
If not the heating element does not work properly.
Contact an authorized service technician.
The granulate should be replaced every 4 to 8
weeks depending on the daily operation hours.
The machine is too
loud
1.
2.
3.
4.
Cutlery has fallen
into the machine.
Transportation
safety device was
not properly
removed.
Stainless steel
frame is vibrating
The machine is
defect.
1.
2.
3.
4.
Remove all cutlery pieces laying by the motor,
springs and cover sheet.
Remove the transporting safety device (see
chapter3.5).
Make sure all screws are fastened, if not tighten
them.
If the steps mentioned above do not solve the
problem, contact an authorized service technician.
Содержание TD 3000L M14
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