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6. Troubleshooting
Malfunction /
Problem
Possible causes
Solution
Granulate sticks to
cutlery
1.
2.
Cutlery is still
dirty.
Dishwasher is
not operating
correctly. Or too
much detergent
is being used
.
1.
2.
Wash the cutlery again thouroughly and insert into
the machine again.
If granulate pieces no longer stick to the
cutlery then the problem was the dishwashing
results.
There may have been too much cutlery in the
basket.
Wash the cutlery by hand, rinse thouroughly, then
insert it into the cutlery polisher again. If the
polishing results are good then there was too much
dishwashing detergent in the dishwasher.
Contact your dishwasher service technician to
reduce the dishwashing detergent or rinsing agent
dose.
Granulate falls out of
machine
1.
2.
3.
Granulate is or
was too wet.
There is too
much granulate
in the machine.
It is possible that
spoons transport
some granulate
out of the
machine.
1a
.
1b
.
1c
.
2.
3.
If the granulate is or was too wet, the volume of
each granulate grain increases; it comes out
through the holes in the screen and falls out of the
machine. The granulate can become too wet when
it is not hot enough and the water therefore does
not evaporate. Observe the specified heat-up
period. Let the cutlery drip dry to prevent too much
water getting into the machine.
The inserted cutlery was too wet. Let the water drip
off the cutlery to prevent it from dripping into the
machine.
The machine may have been turned off directly
after a polishing procedure. After use, allow the
machine to run for 30 minutes so the granulate can
dry.
›
Replace the granulate and consider the heating
process and the drying procedure.
Remove some granulate
The axial fan may not be working properly. Contact
an authorized service technician. The form of the
spoon makes it impossible to eliminate that
granulate falls out of the machine.
Granulate does not
heat up
1.
2.
Heating element
malfunction.
Thermo element
malfunction.
1.
2.
Contact an authorized service technician
Contact an authorized service technician
UVC lamp does not
switch on
1.
UVC-lamp
malfunction.
1.
Replace the UVC lamp as described in chapter 5.3.
UVC lamps can be ordered from us.
Содержание TD 3000L M14
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