www.mythinkcar.com
THINKTOOL Pros+/Pro
32
Q: Software upgrade failed
Q: What should do when there is not electricity after the diagnostic connector is connected to the vehicle?
Q: The Tablet cannot be connected to the diagnostic connector
Q: How about non-standard OBDII VCI connector
A: There is a several non-standard adapters in the box, Follow the instructions to connect.
Passible reasons
Solution
The equipment is not connected to the
Internet
Check its network connection
The user name or password is wrong
The equipment has not enough
memory
Check the user name and password
Uninstall irrelevant applications and delete uncommonly
used vehicle software (on the [Traditional Diagnosis]
page, long press the vehicle software to delete)
Server problem
Server maintenance, please try again later
Passible reasons
Solution
The diagnostic connector is not
plugged in as well.
Please replug the it
The diagnostic connector is not
plugged in as well.
Cancel the Bluetooth pairing of the diagnostic connector
and make its automatic pairing again
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repaired.
Enter the settings and click [Firmware Repair] to upgrade
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Passible reasons
Solution
Poor contact of the connector
Please replug the diagnostic connector
The wiring of the DLC socket is in poor
contact
Check the user name and password
Uninstall irrelevant applications and delete uncommonly
used vehicle software (on the [Traditional Diagnosis]
page, long press the vehicle software to delete)
The battery of the vehicle is really low
Server maintenance, please try again later
Damage of the connector
Contact THINKCAR after-sales service or regional sales
