SlideMate Integration Options
SlideMate Operator Guide, Revision 1.20
Page 50
a) Possible Cause: IP address is wrong.
Remedy: Verify that the IP address is correct.
b) Possible Cause: NIC (Network Interface Card) may be bad.
Remedy: Verify there are lights around the RJ45 on the side of the unit.
c) Possible Cause: Incorrect communication speed.
Remedy: if using a Gbps network adaptor set the communication speed to 10Mbps ½ Duplex.
18.
Poor quality of print
a) Possible Cause: Verify the darkness settings.
Remedy: Increase the setting of ‘Darkness’ parameter.
b) Possible Cause: Dirty Print-head.
Remedy: Properly clean the Print-Head. See section 12.4
c) Possible Cause: Incompatible slide type.
Remedy: Refer to Appendix A for the list of recommended slide types.
19.
Will not Print
Possible Cause: Ribbon loaded upside-down.
Remedy: Load Ribbon properly. Print-head must be cleaned prior to continuing operation. See section
10.3 for instructions.
Possible Cause: Torn Ribbon.
Remedy: Re-load Ribbon.
Possible Cause: Wrong Slide Type.
Remedy: Use recommended slide type per operator's guide.
Possible Cause: No data to print.
Remedy: Verify data is loaded (message on screen) or image on the screen.
Possible Cause: Ribbon loaded incorrectly.
Remedy: Check the Take-up reel to ensure the ribbon is anchored correctly.
