SlideMate Integration Options
SlideMate Operator Guide, Revision 1.20
Page 47
14. Errors and Recovery
Please use caution when clearing a jam inside the SlideMate unit as
broken glass particles could cause serious injuries.
1.
“PRINT TOO LONG, PRINT ANYWAY?”
Possible cause: Total print area height has been exceeded by using large font sizes and/or barcodes
on multiple lines.
Remedy: Reduce barcode and/or font size.
2.
"BARCODE EXCEEDS PRINTABLE AREA"
Possible Cause: A line was configured to print barcode. The text scanned or typed for that particular
line had more than nine characters.
Remedy: Press Abort. SlideMate will return to the print screen. Reduce the number of characters
on the line to print the barcode.
3.
"DOOR OPEN"
Possible Cause: The door is open.
Remedy: Close the door and press OK. Print will resume.
4.
"NO SLIDE"
Possible Cause: No slide in the stack.
Remedy: Load slides in the stack. Press OK. Print will resume.
Possible Cause: A slide is jammed in the stack.
Remedy: Remove all slides. Press OK. Error # 5 will be displayed. See error # 5.
5.
"PRINTER JAM - REMOVE ALL SLIDES AND PRESS OK"
Possible Cause: Rear limit not reached.
Remedy: Clear jam and remove all slides. Press OK. SlideMate will re-print last slide.
6.
"OUTPUT JAM - REMOVE ALL SLIDES AND PRESS OK"
Possible Cause: Forward sensor not reached as the slide was about to be presented to operator.
Remedy: Clear jam and remove all slides. Press OK. SlideMate will print next slide.
7.
"HEAD NOT UP - CHECK FOR ANY JAM"
Possible Cause: Print head didn’t return to its up position after finishing the print job.
Remedy: Clear jam. Press OK. SlideMate will eject current slide and re-print on next one.
Possible Cause: Print head didn’t return to its up position after checking for slide presence (prior to
commencing to print)
Remedy: Clear jam. Press OK. SlideMate will eject current slide and re-print on next one.
