must unpack immediately and, if damage is discovered,
must: 1. not move the Product from the location where it
was initially examined and damaged was discovered; 2.
retain shipping container and packing material; 3. notify the
carrier's agent to make an inspection; and 4. send Seller a
copy of the carrier's inspection report.
7. DROP SHIPMENTS IN U.S. and CANADA. Drop
shipments for Dealers will be made at a 5% penalty to
current dealer discount (5% loss of discount) for the items to
be shipped. Standard drop shipment orders will be shipped
within five (5) business days of the order date, subject to
stock availability. For faster processing, see rush orders
below. Drop shipment is only available to U.S. and
Canadian destinations.
8. RUSH ORDERS. For Buyers in the U.S.: Rush orders
received before 12 Noon Eastern STD Time will be shipped
the same day. Rush orders received after 12 Noon Eastern
STD Time will be shipped the next business day. For
Buyers in Canada: Rush orders will be shipped within two
(2) business days. For Buyers outside the U.S. and Canada:
Contact your International dealer for rush order scheduling.
All rush orders carry a fifty dollar ($50) incremental charge
per order.
9. RETURN OF GOODS/RESTOCKING CHARGE
Permission to return new, excess inventory must be
obtained prior to return within thirty days of original
shipment. Contact for a return authorization number:
Thermo Fisher Scientific Inc. Toll Free: 800.225.1480
Environmental Instruments Phone: 978.232.6000
Water Analysis Instruments Fax: 978.232.6015
(U.S. and Canada) 166 Cummings Center
Fax: 978.232.6031 (Outside U.S. and Canada)
Beverly, MA 01915
If any item authorized to be returned for credit, a 25%
restocking charge of the price paid for the product will be
made. (International Customer's restocking fee of 25% will
be off the International price). Only new (in-the-box) goods
may be returned within thirty (30) days of shipment from
Seller. Older items, service parts, and discontinued items
cannot be returned for credit.
10. SHORT SHIPMENTS. Seller must be notified within
thirty (30) days of receipt of invoice of any item or billing
discrepancies. All substantiated claims of short shipments
will be remedied by a credit memo and a new order placed
for short shipment. Any shipment discrepancy claimed after
thirty (30) days of invoice date will not be honored and credit
will not be issued by Seller.
11. TITLE AND RISK OF LOSS. Notwithstanding the trade
terms indicated above and subject to the provisions of
Section 12 below and to Seller's right to stop delivery of
Products in transit, title to and risk of loss of the Products
will pass to Buyer upon delivery of possession of the
Products by Seller to the carrier; provided, however, that title
to any software incorporated within or forming a part of the
Products shall at all times remain with Seller or the
licensor(s) thereof, as the case may be.
12. SECURITY INTEREST. Seller reserves and Buyer
grants to Seller a purchase money security interest in all
Products until such time as Buyer fully pays for such
Products. Buyer agrees to assist Seller in taking the
necessary steps to perfect and protect such security
interest.
13. WARRANTY. Seller warrants that during the warranty
period, the Products will operate substantially in
conformance with Seller's published specifications and be
free from defects in material and workmanship, when
subjected to normal, proper and intended usage by properly
trained personnel and not subject to accident, alteration,
misuse, abuse, or breakage, for a period which varies based
upon the Product purchased (see www.thermo.com/water)
for the "Warranty Period". Seller agrees during the
Warranty Period, provided it is promptly notified in writing
upon the discovery of any defect and further provided that
all costs of returning the defective Products to Seller are
pre-paid by Buyer, to repair or replace, at Seller's option,
defective Products so as to cause the same to operate in
substantial conformance with said specifications.
Replacement parts may be new or refurbished, at the
election of Seller. All replaced parts shall become the
property of Seller. Shipment to Buyer of repaired or
replacement Products shall be made in accordance with the
provisions of Section 6 above. Lamps, fuses, bulbs and
other expendable items are expressly excluded from the
warranty under this Section 13. There may be additional
charges to Buyer, including freight, for warranty service
performed in come countries. For service, call Thermo
Fisher Scientific (or its authorized dealer outside the United
States and Canada). Thermo Fisher Scientific reserves the
right to ask for proof of purchase, such as the original
invoice or packing slip. In no event shall Seller have any
obligation to make repairs, replacements or corrections
required, in whole or in part, as the result of (i) normal wear
and tear, (ii) accident, disaster or event of force majeure, (iii)
misuse, fault or negligence of or by Buyer, (iv) use of the
Products in a manner for which they were not designed, (v)
causes external to the Products such as, but not limited to,
power failure or electrical power surges, (vi) improper
storage of the Products or (vii) use of the Products in
combination with equipment or software not supplied by
Seller. If Seller determines that Products for which Buyer
has requested warranty services are not covered by the
warranty hereunder, Buyer shall pay or reimburse Seller for
all costs of investigating and responding to such request at
Seller's then prevailing time and materials rates. If Seller
provides repair services or replacement parts that are not
covered by the warranty provided in this Section
13, Buyer shall pay Seller therefor at Seller's then prevailing
time and materials rates. ANY INSTALLATION,
MAINTENANCE, REPAIR, SERVICE, RELOCATION OR
ALTERATION TO OR OF, OR OTHER TAMPERING WITH,
THE PRODUCTS PERFORMED BY ANY PERSON OR
ENTITY OTHER THAN SELLER WITHOUT SELLER'S
PRIOR WRITTEN APPROVAL, OR ANY USE OF
REPLACEMENT PARTS NOT SUPPLIED BY SELLER,
SHALL IMMEDIATELY VOID AND CANCEL ALL
WARRANTIES WITH RESPECT TO THE AFFECTED
Thermo Scientific AquaSensors
™
AquaTrace
™
Trace DO System User Guide
29
