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TG-7 Cellular Series Installation & Operating Guide

Troubleshooting Quick Reference Table

Telguard Event

LED Indication

Relay
Output

Message
Sent

Internal Action

STC *
(System
Trouble
Conditions)

ACFC or
LPF

Power LED 8 is off.
STC LED 2 flashes
continuously 1 time.

Optional

Switch to standby battery if present,
monitor battery, monitor AC for
restoral. No action on Panel Power.

LBC

STC LED 2 flashes
continuously 2 times.

Optional

Wait for LBC restoral, charge battery.

LFC

STC LED 2 flashes
continuously 3 times.

Optional

Yes

Telco path not fully working.

NSC

STC LED 2 flashes
continuously 4 times.

Optional

None

Continue to validate signal strength,
NSC restores when signal returns.

RFC

STC LED 2 flashes
continuously 5 times.

Optional

None

Wait for RFC restoral.

DTF

STC LED 2 flashes
continuously 6 times.

Yes

Internal dial tone voltage supply circuit
failure.

PPF

STC LED 2 flashes
continuously 7 times.

Yes

Wait for PPF restoral.

Not Activated

Activation LED 1 off.

Yes

None

Communicator will not function until a
signal is sent to the TCC to activate.

Automatic Self-Test

LED 5 flashes during
transmit.

None

Yes
(Self-test)

Send Self-Test data to Central Station
via TCC, return to ready state.

Telguard Check Status

LED 5 flashes during
transmit.

None

Yes
(Status data)

Send Status data to the TCC for review.

Telguard Enable and
Configuration Update

LED 5 flashes during
transmit.

None

Configuration
Data

The unit sends setup configuration to
the TCC and switches to READY state
to begin operation.

Disable TX
(Initiated by TCC)

LED 5 flashes during
transmit.

Yes

Yes
(Status data)

TX capability is disabled until further
notice. The unit can still receive radio
signals from the TCC.

* If several trouble conditions are present, the STC LED will flash all applicable indications in sequence.

Содержание TG-7 Series

Страница 1: ...ar is a business unit of AMETEK Inc All Rights Reserved Telguard TG 7 Cellular Series Installation Operating Guide for models TG 7 TG 7FS TG 7A and TG 7UB COMPANY CONFIDENTIAL For use by TELGUARD customers only Distribution to other parties strictly prohibited January 3 2022 Part Number 56053501 Rev A ...

Страница 2: ...connecting wires to terminals and checking phone lines It also assumes that you have a familiarity with the proper installation and programming tasks related to various alarm panels The material and instructions covered in this manual have been carefully checked for accuracy and are presumed to be reliable However Telguard assumes no responsibility for inaccuracies and reserves the right to modify...

Страница 3: ...trically powered devices will not work if the power supply is off for any reason however briefly The cellular radio network needed to transmit alarm signals from protected premises to a central monitoring station may be inoperable or temporarily out of service Cellular radio networks are also subject to compromise by sophisticated methods of attack This equipment like any other electrical device i...

Страница 4: ... TELGUARD IN WRITING THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE EACH WITH THE OTHER TO EFFECTUATE THIS INDEMNIFICATION DEFENSE AND HOLD HARMLESS WARRANTY and LIMITATIONS TELGUARD WILL REPAIR OR REPLACE OUR OPTION INOPERATIVE UNITS FOR UP TO TWO YEARS FROM DATE OF MANUFACTURE EXCLUDES DAMAGE DUE TO LIGHTNING OR INSTALLER ERROR AS WELL AS UNITS THAT INCO...

Страница 5: ...e Security 8 Complete Power Supervision 9 Telguard Automatic Self Test Report 9 Programmable Supervisory Trip Output STC Relays 10 Post Installation Remote Programming 11 Diagnostic and Status LEDs 11 Optional DC Operation 12VDC or 24VDC 11 Complete Factory Reset Option 11 UL and ULC Compliance 12 Getting Ready 13 Dealer Account Establishment 13 Pre Installation Checklist 13 PCB Layout 14 Installa...

Страница 6: ...p or Primary Mode Cellular Only Wiring When Communicator is Only Path Used Cellular Only Wiring With Telco Connection Through Second Panel DACT Tamper Switch Installation 27 RJ 45 Jack Pin Assignments 28 DC Terminal Strip Pin Assignments 28 Main Terminal Strip Pin Assignments 28 AC Terminal Strip Pin Assignments 29 Compatible Alarm Panels 29 Appendix 2 Troubleshooting Guide 30 LED Indicator Guide ...

Страница 7: ... transmit the alarm data The communicator encodes the alarm data and securely transmits it to the Telguard Communication Center TCC The TCC performs a function similar to a central station receiver and issues the transmission acknowledgment when the last message in the transmission is received After decoding and reformatting the alarm signal is routed to the desired alarm company monitoring statio...

Страница 8: ...G 7A A AT T Communication for Retail and Financial Commercial Burglary Systems in United States and Canada UL 1610 ULC S304 TG 7A V Verizon Communication for Retail and Financial Commercial Burglary Systems in United States UL 1610 TG 7FS TG 7FS A AT T Communication for Commercial Burglary and Commercial Fire Systems in United States and Canada UL 1610 ULC S304 UL 864 ULC S559 TG 7FS V Verizon Com...

Страница 9: ...values or not used at all as indicated below Program feature or option Permitted in UL 864 Y N Available settings Settings permitted in UL 864 Link Supervision when used as a Sole Path Y Disabled 200 seconds 5 minutes 60 minutes 200 seconds 5 minutes 60 minutes Automatic Self Tests when used with an alternate communication path Y Disabled 6 hours Daily Weekly Monthly 6 hours AC Failure Condition A...

Страница 10: ...nd Systems ULC S559 certain programming features or options must be limited to specific values or not used at all as indicated below Program feature or option Permitted in ULC S559 Y N Possible settings Settings permitted in ULC S559 Link Supervision Y Disabled 180 seconds 180 seconds End to End Acknowledgment Y Disabled Enabled Enabled No Service Condition NSC delay Y 30 seconds 60 seconds 3 5 10...

Страница 11: ... central station over the primary dialer and each communication path shall be monitored for integrity DACT shall have line monitoring enabled and the communicator shall have cellular connection supervision enabled Additionally When the heartbeat transmission is enabled the communicator can provide Standard Line Security over the LTE M channel The communicator shall be connected to a UL Listed alar...

Страница 12: ... to the signal receiving centre over the cellular communication path The communicator shall be used in conjunction with a ULC or cUL Listed Control Unit Alarm Panel STC1 and STC2 shall be connected from the communicator to the control panel and designated for general trouble conditions A tamper switch on the communicator shall be connected directly to an input zone on the control panel and the zon...

Страница 13: ... communicator can generate a relay trip output that can be connected to a zone input of the host alarm panel These System Trouble Conditions STCs are described below Line Fault Condition LFC The communicator monitors voltage on the incoming Telco line If an inoperative Telco line is identified voltage below 20vdc on hook a Telco line fault condition LFC is declared The System Trouble Condition LED...

Страница 14: ... and comes off hook again Each change in state by the alarm panel from off hook to on hook to off hook again is considered an attempt If this continually happens for a specified number of times within a specific time period the unit seizes the line and takes over as the main communication path for the alarm panel If the unit goes into CFC then it will not allow the panel to communicate via Telco a...

Страница 15: ...ify both the power at the outlet and that coming from the adapter Low Power Failure LPF If the communicator is being powered through the DC connection a Low Power Failure condition LPF is detected immediately when the DC power drops below 7 5VDC When this condition is detected the STC LED blinks once the Power LED turns off and the STC trip output is activated after a preset time 2 hours When DC p...

Страница 16: ... Supervisory Trip Output STC Relays The communicator has two supervisory relay trip outputs available STC1 normally open and STC2 normally closed and both are energized in a powered up state when no system troubles exist This enables a supervisory trouble code to be transmitted to the Central Station when connected to an hour instant input zone The trouble conditions that trigger the STC relays ar...

Страница 17: ... a useful aid during installation and give installers an immediate visual indication of system status The LEDs serve as indicators for activation system trouble conditions power and communication indicators They can also provide a signal strength indication similar to the signal strength bars on a cellular phone See Appendix 2 or the installation section for details Optional DC Operation 12VDC or ...

Страница 18: ... The TG 7 Cellular Series communicators are certified as complying with UL and ULC Standards for Commercial Fire and Commercial Burglary installations The chart on Page 1 shows the associated UL and ULC Standards Certificates of Compliance are available at telguard com UL ULC Compliance Note The alarm panel must also be UL ULC or cUL Listed for commercial fire and or commercial burglary use as app...

Страница 19: ...shed Pre Installation Checklist Before attempting to connect the communicator to the alarm panel please make sure you have all the proper parts prior to going to the job site The following items are shipped with each TG 7 Cellular Series product Telguard Cellular Communicator Cellular Antenna Antenna Extension Cable and Mounting Bracket AC Power Adapter Battery Connection Cable Telco Connection Ca...

Страница 20: ...wire Conduit and connectors for protecting wiring Lead acid backup battery 7Ah recommended 4Ah minimum when installation will use the AC power adapter Finally certain installation and testing tools may be needed or helpful Screwdrivers for mounting and making connections Standard telephone or lineman s butt set for verifying communication between the panel and the communicator NOTE The communicato...

Страница 21: ...d if you should need assistance or have any questions please call Telguard Technical Support at 1 800 229 2326 NOTE Dealer Account Creation and Telguard Registration must be complete prior to Installation Step 1 Register the Communicator The registration form may be completed online in the 24 7 dealer portal at www telguard com Register for Telguard service prior to going to the job site to avoid ...

Страница 22: ... RF signal strength is available RFC Trips on radio failure to communicate with the TCC Restores after 10 minutes UL ULC Compliance Note In fire systems ACFC LPF trigger must be set in the range of 1 to 3 hours in accordance with UL 864 ULC S559 NSC delay must be 45 minutes or less in accordance with UL 864 or 60 seconds or less in accordance with ULC S559 NOTE When the TG PEM accessory is used it...

Страница 23: ...ommunicator to the wall or other surface near the alarm panel Care should be taken to avoid equipment that may make receiving a clear cellular signal difficult Attach earth ground to the grounding screw located on lower left hand corner of printed circuit board assembly and permanently mount the Telguard enclosure Install mounting screws not supplied for upper enclosure mounting holes Slide the en...

Страница 24: ...nnections shall be in accordance with NFPA 72 NFPA 70 and or C22 1 Canadian Electrical Code Part I Safety Standard for Electrical Installations Section 32 Step 3 Determine Antenna Placement for Best Performance Connect Antenna The communicator is supplied with an antenna In most cases the antenna can be mounted directly to the unit If necessary the antenna may be moved to a better signal location ...

Страница 25: ...ame room Temporarily disconnect any Telco or other pathway from the alarm panel leaving only the Telguard communicator connected Trip a zone on the alarm panel and confirm that the communicator enables the alarm panel to transmit alarm events The communicator will transmit the initial activation signal over the cellular network and confirm activation with the TCC if registration was completed prio...

Страница 26: ...l signaling device provided that the trip output is not needed to trip the alarm panel at the same time If both a local signaling device and an alarm panel are required then external relays are needed to provide additional uncommitted contacts UL ULC Compliance Note The communicator will at a minimum have the trip output connected to the alarm panel to indicate AC failure ACFC and low battery LBC ...

Страница 27: ...tect the tripped STC after the selected period of time indicating loss of RF signal strength Reconnect antenna and check to see that STC LED 2 goes off within the configured period indicating RF signal strength restored Step 6 Connect Tamper Switch required for burg optional in fire only systems The TG 7 and TG 7A require a tamper switch be connected easy attach assembly included it is optional on...

Страница 28: ...on If the communicator is configured to report restorals the contact opening will also be reported Trip Input Wiring Diagram For supervision use 2 2KΩ resistor at end of line NOTE Be sure to use a UL approved 2200 ohm resistor if the trip input circuit will be supervised e g Bosch P110BL Bosch EOL 22K Elk ELR 22 The trip input circuit is not supervised for ground conditions UL ULC Compliance Note ...

Страница 29: ...a Telco connection In this case the Telco is connected through the communicator The communicator monitors the Telco and cellular connection and controls which communication path is used for signal delivery ULC Compliance Note This configuration cannot be used with alarm systems in Canada LED1 LED2 LED3 LED4 LED5 LED6 LED7 LED8 FACP TRIP INPUT EARTH GROUND AC Plug in Adapter Battery NOTE 1 NOTE 1 U...

Страница 30: ...re installations a specific level of link supervision may be required frequencies of 180 seconds 5 minutes or 60 minutes In this configuration the Telco connection is not being used or monitored by the communicator This configuration provides for Active communication for Canadian fire systems and P1 line security for Canadian burglary systems LED1 LED2 LED3 LED4 LED5 LED6 LED7 LED8 FACP TRIP INPUT...

Страница 31: ...and the alternate connections are being monitored by the alarm panel It is the alarm panel that determines which communication connection to use for signal delivery ULC Compliance Note This configuration cannot be used with systems in Canada LED1 LED2 LED3 LED4 LED5 LED6 LED7 LED8 FACP TRIP INPUT EARTH GROUND AC Plug in Adapter Battery NOTE 1 NOTE 1 Use either AC Power from Adapter with Battery or...

Страница 32: ...t is supplied with the communicator Wiring from the adapter to the communicator must run through metal conduit The adapter itself is plugged into a conventional 120 volt 60 Hz outlet connected to a dedicated circuit for the security system The diagram below should be consulted as a reference COVER FRONT VIEW SIDE VIEW 6 IN 8 IN 8 IN LISTED PULL BOX WITH LISTED OUTLET BOX AND RECEPTACLE WALL LISTED...

Страница 33: ...ach tamper switch assembly is included with the TG 7 and TG 7A communicator products and contains installation instructions If a tamper switch is needed for a TG 7FS or TG 7UB product the TG TAMPER Accessory can be purchased from most Telguard distributors Note that a tamper switch is required when using the TG 7FS in a combination fire and burglary system LED1 LED2 LED3 LED4 LED5 LED6 LED7 LED8 A...

Страница 34: ...ts To Function LED Reference Note 1 GND 2 DC DC Power input 12 or 24 VDC Regulated Source or TG PEM Provides power to communicator Power LED 8 on for valid power Consumption rates vary based on input voltage used Main Terminal Strip Pin Assignments Terminal Strip Pin Definition Connects To Function Status LED Reference 1 STC2 2 STC2 Supervisory Relay Trip output for programmable trouble conditions...

Страница 35: ...lse 20pps Double Round 2300 Hz ack o 3 1 pulse 40pps Double Round 2300 Hz ack o 4 2 pulse 20pps Double Round 1400 Hz ack o 4 2 pulse 20pps Double Round 2300 Hz ack o 4 2 pulse 40pps Double Round 2300 Hz ack Contact ID Modem IIe IIIa2 4 SIA2 SIA DC 03 level 2 release at 300 baud Sonitrol DMP The installer should verify compatibility at the time of installation Hexadecimal account numbers can be use...

Страница 36: ...e Failure 7 Flashes PPF Panel Presence Failure LED 3 Connected Panel Yellow Off Alarm panel idle communicator is primary or sole path Solid On Alarm panel idle communicator is backup path Flash 1 sec Alarm panel off hook LED 4 Acknowledgment Red Off Idle state Solid On Unit waiting for acknowledgment from the TCC Flash When flashing with LED 1 unit has failed activation CALL TELGUARD TECHNICAL SUP...

Страница 37: ...C LED 2 flashes continuously 6 times Yes Yes Internal dial tone voltage supply circuit failure PPF STC LED 2 flashes continuously 7 times No Yes Wait for PPF restoral Not Activated Activation LED 1 off Yes None Communicator will not function until a signal is sent to the TCC to activate Automatic Self Test LED 5 flashes during transmit None Yes Self test Send Self Test data to Central Station via ...

Страница 38: ...he communicator in RSSI mode and another simple press will exit RSSI mode Note that while the RSSI button is held in LEDs 2 5 will blink in unison once per second RSSI Value LED Illumination Pattern RF dBm 0 LED 5 slow flash LEDs 4 2 off N A No cellular service 1 LED 5 on LEDs 4 2 off 111 1 LED 5 on LED 4 slow flash LEDs 3 2 off 110 2 LEDs 5 4 on LEDs 3 2 off 100 Minimum recommended w Telco line p...

Страница 39: ...ng to the panel one of these DACT connections is not necessary for UL 864 and ULC S559 compliance However the panel will continue to supervise that unused line unless changes are made at installation time It is also possible to have a Telco line being used with one of the DACT connections In that case it is the panel settings that determine whether that Telco line would be used as the primary or b...

Страница 40: ... Tamper Switch connected to 24 hr circuit Yes Optional Yes Yes Optional AC adapter lines in conduit length limits apply Optional Yes Yes Optional Yes AC adapter plugged into un switched outlet if used Yes Yes Yes Yes Yes AC adapter plugged into dedicated branch circuit Optional Yes Yes Optional Yes Antenna cable in flexible conduit concealed Yes Yes Yes Yes Yes Battery Backup requirement if using ...

Страница 41: ...Charging J15 J19 AC Input J20 UL Compliance NOTE Wiring in power limited circuits shown must be separated from wiring in non power limited circuits by at least inch System Faults Impedance Trip Input 750 Ω considered short circuits and 10 kΩ considered open circuits Digital Cellular Radio and Other Specifications The Telguard TG 7 Cellular Series radio provides data connectivity on LTE M networks ...

Страница 42: ...mper Switch Assembly compatible with Telguard metal enclosures ACD 12 12 feet of antenna cable and mounting bracket ACD 35 35 feet of low loss high performance antenna cable and mounting bracket ACD 50 50 feet of low loss high performance antenna cable and mounting bracket ACD 100 100 feet of low loss high performance antenna cable and mounting bracket HGDL 0 High Gain Directional Antenna EXDL 0 E...

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