Tecno-gaz Master-Flux, Инструкция по эксплуатации, Страница: 57 / 116

ENGLISH
27
10 PROCEDURES FOR AFTER SALE SERVICE
In case of damage or for overhaul contact directly the phone service of
MEDILINE ITALIA
s.r.l.
PHONE
+39 0522 94.29.96
FAX
+39 0522 94.47.98
@
service@tecnogaz.com
The service staff shall decide whether the return to the manufacturer or the intervention of a
technician is necessary; after checking the device the service staff will draw up a quote to
be submitted to the distributor which, on its turn, will submit it to the final customer for
subscription.
Upon reception of the subscribed quote the device will be repaired and then shipped back
within the times indicated on the quote form.
In case of shipment of the device to the manufacturer follow the compulsory indications
below:

Use the original packaging, in case you do not have it anymore, use a suitable
packaging. The goods shipment risk is charged to the sender.

Ship only the multifunction tank (do not introduce any other component of the
accessories kit).

Carefully clean the whole tank before shipping it. If the received device is dirty or has
residues the tank shall be shipped back without having been repaired or will be
cleaned or disinfected.

Always drain detergent from the reservoir.

Write down and include into the package a document describing accurately the
anomaly or the service required.

Free port shipment is required, otherwise the supported transport costs will be
charged.
All non original packages we will receive shall be disposed of.
The machine will be shipped back in its original packaging (the cost for the packaging will be
charged to you) through the customer’s forwarder.