Page 78 • MN06201 ║ Issue/Rev. 0.1 (2/20)
AccuLoad IV Installation and Maintenance Manual
Maintenance
13.7
Circuit board Return Merchandise Authorization (RMA) Process Notes
IMPORTANT:
ALL ELECTRONIC MATERIALS MUST BE RETURNED USING
PROPER ESD PROTECTION AND PACKAGING.
A4M:
• Remove and retain the License Key (dongle); they are not included with the
replacement A4M boards.
• Retain functioning Analog Modules. (Return non-working modules that need
replaced.) Do not hot-swap analog modules when diagnosing problems - they
require initialization that is performed during the power up process to work properly.
• Disconnect and retain the long ethernet patch cable. Leave the short cable
connected to the COM module in place.
• All Terminal Blocks (connectors) should be removed and retained. They are not
included with replacement boards.
THMI/DISPLAY MODULE AND TOUCH SENSOR:
• If there is a display-related issue and the problem cannot be narrowed down to a
specific component (i.e. touch sensor, LCD) then it is recommended to return the
THMI display module and touch screen assembly as a unit.
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