6. TrueNet Error Messages & Troubleshooting
Unable to create a new job while file transfer is in progress
You are unable to create new jobs until the previous job has been completely transferred
to the System. Please wait for the last job to transfer, and then try again.
You can only edit your own jobs!
Only administrators are allowed to edit other users’ jobs.
You already have the maximum number of scheduled discs allowed by the
administrator.
The administrator had placed a limit on the total number of discs you are allowed to
schedule on this System. To create more jobs you will need to delete other (non-running)
jobs.
You already have the maximum number of jobs allowed by the administrator.
The administrator has placed a limit on the number of jobs you are allowed to create,
and you have now reached that limit. In order to create more jobs you will need to
delete other (non-running) jobs to make room.
Network Status: OFFLINE
The System is Offline (not in Network Mode) or is unreachable. Check the System for
power, and return it to Network Mode.
Loader Status: INPUT HOPPER EMPTY
The Input hoppers of the System are empty. Refill the hoppers and then choose ‘Reset
Hoppers = Yes’ on the System LCD/Touchpad.
Loader Status: ACCEPT HOPPER FULL
The Accept (output) hoppers in the System are full and there are no more Accept
(output) hoppers available for use. Empty the Accept hoppers then choose ‘Reset
Hoppers = Yes’ on the System LCD/Touchpad.
Loader Status: REJECT HOPPER FULL
The Reject hopper in the System is full. Empty the Reject hopper then choose ‘Reset
Hoppers = Yes’ on the System LCD/Touchpad.
Loader Status: JOB ABORT
The System aborted due to an unrecoverable error. Check the System LCD for more
information.
Loader Status: PRINT CLAMP FAILED
The printer failed to clamp the disc that was just inserted, and was unable to recover.
Check the System LCD and, if required, remove any discs from the printer.