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Force post (sale or phone / mail)
Use these instructions to process a force post credit card transaction on the terminal for card
present, card not present transactions (mail order and phone orders) and pre-authorizations.
1.
Press
OK
Force Post
Force Sale or Force Ph/Mail.
2.
Enter the
dollar amount
and press
OK
.
3.
Perform one of the following payment methods for the credit card in question:
Swipe
or
Manual entry
.
Swipe card
a)
Verify the card info with what is on the screen and press
OK
. Go to step 4.
Manually enter card
a)
Enter the
account number
and press
OK
.
b)
Enter the
expiry date
and press
OK
.
c)
A manual imprint of the credit card is required. Make the imprint and press
OK
.
d)
Enter the
CVD number
and press
OK
. Go to step 4.
4.
Then enter the authorization number and press
OK
.
5.
The screen shows that authorization number, the transaction total and the receipts
print. The customer
must
sign the signature field on the merchant copy for a Force
post sale transaction.
Void / Transaction Recall
You use this option to pull up any transaction that is in an open batch on a terminal and
review it with the option of voiding it. If the transaction is in a closed batch you must perform
a return. See page 13 for more information on returns.
1.
Void
: Tap the
Void
icon or press
3
on the keypad and go to step 2.
Transaction Recall
: Press
6
on the keypad and go to step 3.
2.
Verify if you are voiding a pre-authorization (
Yes
or
No
). This will filter the transaction
records to make it easier to search. This will be visible only if pre-authorizations are
enabled on this terminal.
3.
Select how you wish to look up the transaction (
All
,
Reference #
,
Clerk #
,
Invoice #
,
Account #
,
RRN
or
Approval Code
).
a) All
displays every transaction on the terminal.
Before you can perform this transaction you must call the TD Merchant Help Desk at
1-800-363-1163 and receive an authorization number.
•
A batch is a group of transactions that you must submit to the issuer to accept in order
for you to be paid.
•
Once you close the batch or perform settlement, these transactions are sent to the
issuer for settlement and then they will deposit the funds into your account.
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