True Value RockSolid POS Installation Instructions Manual Download

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RockSolid POS

EQUIPMENT INSTALLATION INSTRUCTIONS

In preparation for your initial Installation Call, you will
need to follow these instructions in a specific order.

Make sure you received all the equipment by checking it against the packing list.

If anything is missing please contact your Retail Systems sales representative immediately.

If you have any questions regarding these instructions please contact your Help Desk at
1-800-882.1137 and they will direct your call to the appropriate person.

This document was updated on December 8, 2005.

Summary of Contents for RockSolid POS

Page 1: ...ure you received all the equipment by checking it against the packing list If anything is missing please contact your Retail Systems sales representative immediately If you have any questions regarding these instructions please contact your Help Desk at 1 800 882 1137 and they will direct your call to the appropriate person This document was updated on December 8 2005 ...

Page 2: ...dure The installation procedure needs to be performed in a specific order After you have read the installation procedure you should unpack and remove everything from the box However you will need to assemble the RockSolid components in the following order 1 Battery Backup UPS 2 Cash Drawer 3 POS Server PC 4 Monitors 5 Barcode Scanner 6 Signature Capture Pad 7 Receipt Printer 8 Credit card swipe Op...

Page 3: ...Battery Back Up Outlets 5 Surge Only Outlets 5 NETWORK SET UP 6 Ethernet Wiring Diagram CAT 5e Cable 8 POS SERVER SET UP 9 Cash Drawer 9 Primary POS PC Server 9 Monitor 10 Receipt Printer 11 Barcode Scanner 12 Signature Capture Pad 13 Credit Card Swipe 14 Display Pole 15 BACK OFFICE WORKSTATION INSTALLATION 16 Back Office Workstation 16 Monitor 17 Dymo Label Printer 18 REV Backup Drive 18 ...

Page 4: ...d to the battery Connect the Battery 1 Note the yellow warning sticker on the side of the battery backup 2 Open the battery compartment as shown 3 Pull the battery about half way out as shown 4 Connect the red battery wire to the positive battery terminal 5 Small sparks may occur during battery connection This is normal 6 Push the battery into the battery compartment and re install the cover as sh...

Page 5: ...y Back Up Outlets Surge Only Outlets Battery Back Up Outlets Battery Back Up outlets are typically used for a computer monitor and external disk or CD ROM drive Battery Back Up outlets provide battery back up surge protection and Electro magnetic Interference EMI filtering During a power outage battery power is automatically provided to these outlets Power is not supplied to these outlets when the...

Page 6: ...NETWORK SET UP True Value Company NETWORK SET UP 6 RockSolid Equipment Installation Instructions_beta ...

Page 7: ...ill need to assemble your own connectors See the topic called Ethernet Wiring Diagram 3 You will have to run a cable from each PC to the network hub or router 4 The maximum length of each cable cannot exceed 328 feet The cable ends must be pinned according to wiring standard 568 B See the topic called Ethernet Wiring Diagram 5 The Ethernet cable should be run at least 12 from any electrical cable ...

Page 8: ...8 Grasp the wires firmly between your thumb and forefinger flatten them and even wiggle them a bit to take out the curliness The wires must lay flat and together aligned as close as possible 9 While holding the wires firmly cut off the wires 1 2 from the cable jacket This is a very critical step If the wires are not cut straight they may not all make contact into the connector 10 You should cut th...

Page 9: ...d MMF P N into the port in the back of the cash drawer Primary POS PC Server 1 Unpack the computer keyboard mouse and power cable 2 Set the POS Server PC in place 3 Plug the Power Cable from the back of the PC into the battery backup side of the Back UPS 4 Do not turn on the PC at this point 5 On the rear of the POS Server PC connect the Network Keyboard and Mouse cables Plug in the Network Cable ...

Page 10: ...on the back of the PC 7 Connect the monitor video cable into the Special Adapter 8 Connect the network cable from the back of the PC as shown to the switch 9 Verify that the UPS is turned on 10 Turn on the monitor and the PC 11 You may get a message indicating that the system has Found New Hardware and that the system asks you to Insert a Disk 12 Be sure to cancel any Found New Hardware messages t...

Page 11: ... its Power Supply 2 Connect the Power supply to the port on the back of the printer 3 Connect the Power cord to the power supply 4 Connect the Parallel printer cable to the back of the receipt printer 5 Connect the Cable from the back of the cash drawer to the back of the receipt printer 6 Install a roll of paper as illustrated 7 Plug power cable into the surge protected side of the UPS 8 Do not t...

Page 12: ...arts the scanner a coiled cable and the stand 1 Assemble the stand according to the scanner instructions 2 Locate the stack of 4 USB connections on the rear of the PC 3 Connect the scanner to the bottom USB port of the stack as shown 12 RockSolid Equipment Installation Instructions_beta ...

Page 13: ...re Pad 1 Remove Signature Capture Pad from the packing It is already assembled 2 Be sure to place spare batteries for the stylus in a safe place 3 Locate the stack of 4 USB connections on the rear of the PC 4 Connect the Signature Capture Pad to the USB port located third from the top of the stack as shown ...

Page 14: ...dit Card Swipe 2 Mount the Credit Card Swipe to the desired location that you wish to use for this purpose Some suggestions include On the side of the monitor on top of the cash drawer etc 3 Locate the stack of 4 USB connections on the rear of the PC 4 Connect the Credit Card Swipe to the USB port located second from the top of the stack as shown 14 RockSolid Equipment Installation Instructions_be...

Page 15: ...cate the stack of 4 USB connections on the rear of the PC 5 Connect the Display Pole to the USB port located at the top of the stack as shown The top port should always be used 6 You may get a message indicating that the system has Found New Hardware and that the system asks you to Insert a Disk 7 Be sure to cancel any Found New Hardware messages that prompt you to continue or Insert a Disk 8 In t...

Page 16: ...ce 3 Plug the Power cable from the back of the Back Office Workstation PC to the surge protected multiple outlet power strip or into the battery backup side of the Back UPS 4 Do not turn on the Back Office Workstation PC at this point 5 On the rear of the Back Office Workstation PC connect the Network Mouse and Keyboard cables Plug in the Network Cable to network connection port Plug in the Mouse ...

Page 17: ...al Adapter into the video port on the back of the PC 7 Connect the monitor video cable into the Special Adapter 8 Connect the network cable from the back of the PC as shown to the switch 9 Verify that the surge protected multiple outlet power strip or Back UPS is turned on 10 Turn on the monitor and the PC 11 You may get a message indicating that the system has Found New Hardware and that the syst...

Page 18: ... Unpack and assemble the Dymo Label Printer 2 Do not connect it to the Back Office Workstation PC REV Backup Drive 1 Unpack and assemble the REV Backup Drive 2 Do not connect it to the Back Office Workstation PC 18 RockSolid Equipment Installation Instructions_beta ...

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