TATSUNO EUROPE a.s., www.tatsuno‐europe.com
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service work may only be performed by an authorized service agent
4.3.1.
WARRANTY AND COMPLAINTS
The contractual warranty is determined – by default, the manufacturer provides warranty for provided
devices for 2 years or 1 million kilograms of delivered gas. This warranty does not cover consumables. In
case of any complaints the following information must be specified:
Serial number and name – see the type label
Exact description of the defect and circumstances of its occurrence
The complaint shall be invalid if the safety seals are broken or the device has been tampered with. Defects and
deficiencies caused by incorrect or unauthorized use or maintenance are not covered by the warranty (e.g.
problems caused due to the water content and impurities in the inlet pipeline and pressure system of the
dispenser). During operation, it is necessary to regularly check water and impurities presence and perform
cleaning if necessary.
4.3.2.
ACCESSORIES
Installation and User Manual
Certificate on quality and completeness
Certificate of Warranty
EU ‐ Declaration of conformity
Data Sheet of CNG dispenser
Certificates of all measurement transducer (meters)
Inspection certificates 3.1 of CNG filters, if installed
TÜV certificates of CNG filters acc. 2014/68/EU (PED), if installed
CNG dispenser Inspection certificate ‐ hydrostatic pressure test (430 bar)
CNG dispenser performance tests protocols according the OIML R139
TÜV certificate of CNG dispenser acc. 2014/68/EU (PED)
IR controller for counter operation and setting
(may be ordered with dispensers equipped with the TBELTM counter)
Foundation frame (may be specially ordered)
Spare parts catalogue
This document is intended for service companies and service engineers only.
