All Tapworks Domestic Water Softeners are fully covered by
one year parts and labour guarantee against manufacturing
defect from the date of purchase.
This guarantee does not effect the statutory rights of the consumer.
Any faults which are not attributable to the water softener
but to faulty installation or operation will be chargeable.
The following, which are not attributable to the water softener but to faulty
installation or operation, will be chargeable.
1
Water softeners installed where pressure or flow rates are not within
the limits stated in the user and installer handbook.
2
Faults arising from misuse or neglect.
3
Failure to replenish salt, or not using tablet/pellet salt.
4
Resetting the programmer in the event of a power failure
or incorrect programming.
5
Resetting the programmer when the influent water hardness or the
number of people in the household changes.
6
Water softeners are not installed in accordance with local regulations.
7
Any fault arising from repairs or alterations to the water softener carried
out by anyone other than our own engineers.
8
Water softeners installed outside the mainland counties of England.
9
Faults arising from faulty installation, plumbing or electrical.
10
Any defect or damage occasioned by fire, lightning, explosion, flood,
storm, tempest, impact or other extraneous causes.
11
Water softener installed on bore hole, well water or a non-standard
installation not covered by the instruction book may be subject to
limitations on the warranty provided.
12
Units installed in such a way that access for servicing is restricted.
General information
SALT
Salt is used as the regenerate (cleansing agent) for your water softener’s
resin bed. The salt cabinet will need to be refilled from time to time.
It is essential that approximately 6 inches of salt is maintained
as a minimum to ensure operating efficiency.
Failure to replenish salt will prevent the unit from cleansing itself on its
recharge cycle and consequently it will be unable to soften water. Pour the
salt slowly into the cabinet. Ensure that the brine well cap is secure, as no
salt should be allowed to enter here.
DO NOT use granular salt. ONLY
USE TABLET SALT OR PELLET SALT.
Your local water softener stockist will stock salt.
NOTE:
During the cleaning process salt does not enter the water supply.
Salt is rinsed to drain.
CLEANING
Your unit may be cleaned with a damp cloth and detergent. Do not use
bleaches, solvents or spirits as this may cause damage.
WATER LEVEL
The water level will vary. Generally there will be no more than two inches
of water in the cabinet. During re-charge this will increase. Water may
normally be visible only when the salt level is very low.
Guarantee, Service & General Information
19
Please Remember
– Only use Tablet or Pellet Salt in Your Softener!
RETURN YOUR REGISTRATION CARD TODAY!
TO BENEFIT FROM YOUR FREE 2 YEAR GUARANTEE
