C o n f i g u r i n g T a l k S w i t c h
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Extensions to ring on an incoming call (before Auto Attendant answers):
Select the Local Extensions you would like to ring before the Auto Attendant
answers. By default, all activated Local Extensions will ring. If you require certain
extensions to ring in a sequence, i.e. one extension rings first, then another on the
2nd ring, click the “Adjust Sequence” button to configure.
Remember: Callers will only be directed according to settings for an Auto Attendant first.
Calls will not follow the Call Cascade settings of any of the Local Extensions programmed
to ring before the Auto Attendant answers.
Adjust Sequence:
This section controls how the extensions will ring before the Auto Attendant
answers the call.
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If you have chosen the Auto Attendant to answer calls immediately, this section
does not require configuration and will be grayed out.
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If the Auto Attendant is set to answer after 1 or more rings, you can then configure
when specific extensions will ring before the Auto Attendant answers.
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If no Auto Attendant is chosen to answer on the specified line, you can specify when
particular extensions will ring up to 9 rings. Remember that no calls will go to
voicemail unless you first have an Auto Attendant answer.
3.3.3.5 Local Extensions — Call Cascade
This section configures the incoming Call Cascade options for the Local Extensions. The
Call Cascade routing options are only engaged if the extension is chosen from the Auto
Attendant or if a call is manually transferred to the extension. Once a call enters an
extension’s Call Cascade sequence, the extension “owns” the call. It will not follow any
other extension’s options, even if that extension is chosen in the Cascade sequence—
what you see in an extension’s Cascade sequence is exactly what you’ll get. You can set
