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Usin g Talk Swi tch wi th Tele ph one Co mp any Cal lin g S erv ices 121
Many of the calling services offered by your local telephone company are compatible
with and enhanced by TalkSwitch’s capabilities.
Caller ID (Call Display) — Displays the telephone number and name associated with an
incoming call.
TalkSwitch is capable of regenerating the Caller ID and passing the information to its
Local Extensions when incoming calls are transferred by the Auto Attendant.
TalkSwitch regenerates the Caller ID and passes it only to the selected Local
Extension. If a Local Extension is configured to ring at least twice before the Auto
Attendant answers, TalkSwitch will pass the Caller ID information to that extension. If
a call is transferred from one extension to another, the Caller ID information will also
be passed. TalkSwitch can also use the Caller ID’s time stamp to set its internal clock.
Distinctive Ring—- The ability to have more than one telephone number that callers
can dial to reach the same telephone line. (Distinctive Ring is also referred to as:
Ident-A-Ring; Ident-A-Call; Ring Master; Teen Service; Double Number; Personal
Ringing; Ring Plus; Smart Ring Service; Special Ring; or Customized Ringing.)
TalkSwitch can detect Distinctive Ring telephone numbers and use them to route
incoming calls automatically. TalkSwitch gives you the ability to use two Distinctive
Ring telephone numbers on all lines. Distinctive Ring numbers on TalkSwitch’s Lines
also have access to the Auto Attendant and all of TalkSwitch’s other call routing
features.
TalkSwitch’s Distinctive Ring call routing features can be used a number of ways.
Routing fax/modem calls, routing voice messaging, separating home/office calls,
and making use of TalkSwitch’s Auto Call Back feature. Each Distinctive Ring number
has a distinctive ring cadence or ring sequence that allows you to identify the
number that was dialed.
Voicemail (Call Answer) — A service which gives callers the opportunity to leave a
message when your phone line is busy or unanswered.
Appendix B
Using TalkSwitch
with Telephone
Company Calling
Services