G l o s s a r y
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Keypad (Telephone)
The push buttons on a telephone.
Key Telephone System
With Key Telephone Systems, access to
telephone lines and calling features is
controlled internally within each
telephone unit. Users can gain direct
access to telephone lines, etc. by
pressing a key (or button) on their
telephone.
LED
Light Emitting Diode. An electronic
device that lights up when electricity
is passed through it. LEDs are used in
displays on electronic devices such as
computers. TalkSwitch has five LEDs
on its front panel. They show which
telephone is in use, whether data is
being transferred to or received from
an attached PC, and which Mode
setting is in use.
Link button
On most telephones, pressing the Link
button has the same effect as pressing
the Flash button or depressing and
releasing the ‘hang up’ (switch) hook.
However, on some telephones, the
function of the Link button is internal
to the telephone and pressing it will
have no effect on TalkSwitch.
Modem
Acronym for MODulator-DEModulator.
A modem is a device or program that
converts digital information stored on
a Computer into analog signals for
transmission over telephone lines and,
in reverse, converts analog signals
into digital.
Modes
A TalkSwitch feature which allows you
to store two distinct incoming call
handling configurations (Mode 1 and
Mode 2).
Monitor (TalkSwitch Monitor)
A feature included with the Software
Configuration package. The Monitor
provides a graphical representation of
telephone traffic as it flows through
the TalkSwitch system.
Network
A group of two or more computer
systems linked together.
PBX
Private Branch Exchange. A PBX is a
private telephone network used
within an Enterprise. Access to
telephone lines and services are
controlled by the PBX. A PBX allows
many users (extensions) to share a
smaller number of telephone lines and
have access to additional call handling
benefits (call hold, intercom calling,
etc.). TalkSwitch is a ‘mini’ or ‘micro’
PBX.
Phone Load
See Ringing Equivalency.
Prompt
Recorded instructions delivered by
voice processing units. TalkSwitch
provides prompts for you when using
such features as Call Back, Call Bridge
and Selective Call Forward. Prompts
are also provided when configuring
TalkSwitch using a telephone Keypad
and for callers being put ‘on hold’.
