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Your appliance is under guarantee; however, any connection errors, handling mistakes or
use of the machine for purposes other than set out in the instructions will void the guarantee.
This appliance is under guarantee for domestic use. Any other type of use will void the
guarantee.
Repairs to the machine caused by a failure to descale it shall not be covered by the
guarantee.
For any After-Sales or spare parts issues, please consult your retailer or an approved
servicing centre.
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
The coffee is very moist.
You have not used enough
coffee.
Add more coffee.
The espresso flows too
slowly.
The coffee is too fine, too
coarse or too mealy.
Choose slightly larger
coffee grounds.
The filter holder is dirty.
Clean your filter holder
using the instructions in the
section:
CLEANING AND
MAINTENANCE - B. Filter
holder.
Clean the coffee
filter as well.
The head of the filter holder
is clogged.
When the appliance has
cooled, clean the grill
through which the water
flows using a damp sponge.
Your machine is calcified.
Descale your machine
following the user
instructions provided.
There is too much coffee.
Observe the maximum
limits when filling the filter.
A continuous flow of water
pours from the filter holder
after making an espresso.
Your machine is becoming
calcified because the water
is particularly hard.
Descale your machine
immediately following the
user instructions provided.
The red cap was not
removed.
Remove the red cap.
DESCALING
TROUBLESHOOTING
