25
EN
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
Coffee grounds are present
in the cup.
The filter holder is clogged.
Clean the filter holder using
hot water.
The coffee grounds are too
fine.
Use slightly larger coffee
grounds.
The seal on the head of the
filter holder is clogged.
Clean the filter holder
and the seal with a damp
sponge.
The espresso is not frothy.
The coffee grounds are too
old.
Use freshly ground coffee.
The ground coffee is
not suitable for making
espresso.
Use finer grounds.
There is too little coffee in
the filter holder.
Add more coffee.
The water tank leaks when
it is moved.
The valve at the bottom
of the tank is dirty or
defective.
Wash the water tank and
operate the valve with your
finger, which is beneath the
tank.
The valve is blocked by the
calcified deposits.
Descale your machine
following the user
instructions provided.
Water leak beneath the
appliance.
There is an internal leak.
Check that the tank is
positioned correctly. If
the problem persists, do
not use the appliance and
consult an approved service
centre.
The pump is abnormally
noisy.
No water in the tank.
Fill the water tank and
restart the pump (refer to
the section:
FIRST USE)
.
Avoid emptying the tank
completely.
The espresso leaks out the
sides of the filter holder.
The filter holder is not
positioned correctly.
Fit the filter holder in
position and lock it (turn
from left to right until it
stops).
Remove any excess coffee
that prevents you from fully
locking the filter holder.
The edge of the filter holder
is clogged by the coffee.
Remove the excess coffee
and clean the grill through
which the water flows using
a damp sponge.
