Technical Support
Symantec Technical Support maintains support centers globally. Technical
Support’s primary role is to respond to specific queries about product features
and functionality. The Technical Support group also creates content for our online
Knowledge Base. The Technical Support group works collaboratively with the
other functional areas within Symantec to answer your questions in a timely
fashion. For example, the Technical Support group works with Product Engineering
and Symantec Security Response to provide alerting services and virus definition
updates.
Symantec’s maintenance offerings include the following:
■
A range of support options that give you the flexibility to select the right
amount of service for any size organization
■
Telephone and Web-based support that provides rapid response and
up-to-the-minute information
■
Upgrade assurance that delivers automatic software upgrade protection
■
Global support that is available 24 hours a day, 7 days a week
■
Advanced features, including Account Management Services
For information about Symantec’s Maintenance Programs, you can visit our Web
site at the following URL:
www.symantec.com/techsupp/
Contacting Technical Support
Customers with a current maintenance agreement may access Technical Support
information at the following URL:
www.symantec.com/techsupp/
Before contacting Technical Support, make sure you have satisfied the system
requirements that are listed in your product documentation. Also, you should be
at the computer on which the problem occurred, in case it is necessary to replicate
the problem.
When you contact Technical Support, please have the following information
available:
■
Product release level
■
Hardware information
■
Available memory, disk space, and NIC information
■
Operating system
Содержание GHOST IMAGING FOUNDATION 7.1
Страница 1: ...Symantec Ghost Imaging Foundation 7 1...
Страница 3: ...Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 http www symantec com...
Страница 78: ...Managing partitions using GDisk Support for large hard disks 78...
Страница 100: ...Editing registry keys and values using GhRegEdit Using GhRegEdit 100...
Страница 116: ...Using GhostCasting to create and restore images Running Ghost exe on a client computer 116...
Страница 122: ...GhostCasting from the command line GhostCast Server command line options 122...
Страница 130: ...GDisk disk wipe specifications Determining disk size 130...
Страница 166: ...Ghost for Linux Symantec Ghost utility support 166...
Страница 170: ...Configuring firewalls Symantec Ghost port configuration 170...
Страница 180: ...Troubleshooting Problems running Symantec Ghost 180...