In the Case of Problems
106
13 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following in-
formation first. In the case of technical problems, please contact our hot-
line under tel. 0900 00 16 75 (only valid for calls within Switzerland − costs
at time of going to print: CHF 2.00 / min.). In the case of claims under the
terms of guarantee, contact your sales outlet. There is a 2 year period of
guarantee.
Problems and solutions
Problems
Solutions
No connection
to base station
possible
− Check that the handset has been registered on the
base station with the correct PIN code.
No telephone
calls possible
− The telephone is not connected properly or is de-
fective. Only use the telephone connection cable
supplied.
− Test whether the telephone connection is in order
by using another telephone.
− The power adaptor plug is not plugged in or there
is a complete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− Dialling mode is set incorrectly.
Connection is
disturbed or cut
off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no
longer re-
sponds
− Reset all the functions to their default settings.
− Disconnect the power adapter plug briefly from the
power socket.
The batteries
are empty with−
in a short time
− The batteries are empty or defective.
− Place the handset in the base station properly.
Clean the contact surfaces on the handset and
base station with a soft, dry cloth.
− Place the handset in the base station for 15 hours.
The caller num-
ber display
(CLIP
1
) does
not function
− The caller number display (CLIP) is a supplemen-
tary service offered by your telephone network pro-
vider.
− The caller has suppressed the transmission of
their phone number.
The answering
machine does
not work
− Ensure that the correct power adapter plug has
been connected to answering machine.
The answering
machine does
not record any
messages
− Ensure that the answering machine is connected
correctly and switched on.
− Check whether the answering machine memory is
full. Delete messages from the memory, if neces-
sary.
No memo can
be recorded
− Check whether the answering machine memory is
full. Delete messages from the memory, if neces-
sary.
No remote ac-
cess functions
can be execu-
ted
− Check that you are using the correct remote ac-
cess PIN code.
− The telephone used for remote access must be set
to tone dialling.
1
CLIP:
C
alling
L
ine
I
dentification
P
resentation
Содержание DFT 737 series
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