background image

21

Burner shuts off in use, burner 

flame excessive

Gas odor even when control 

knob is in OFF position

 

 

Gas odor during combustion

1. Verify gas type, correct by

     obtaining correct gas unit

 

1. 

Locate and correct all leaks 

(see 

Che

c

king Gas Connec

-

tions,

 page 9)

2. 

Replace

 

control valve

 or 

gas 

control

1. 

Contact a qualified service 

technician to remove for

-

eigh matter

2. 

Locate and correct all leaks 

(see 

Checking Gas Connec

-

tions,

 page 11)

1. 

Connected to

 

incorrect gas 

for product gas type

1. 

Gas leak. 

See W

arning 

statement at top o

p

ag

e

2. 

Control valve or gas con

-

trol defective

1. 

Foreign matter betw

een 

control valve

 

and burner

2. 

Gas leak. 

See W

arning 

statement at top of 

p

ag

e

TROUBLESHOOTING

REPLACEMENT

 

PARTS

Note:

  Use  only  original  replacement  parts.  This  will 

protect your warranty coverage for parts replaced under 
warranty. 

Parts Under Warranty

Cont

act

 

a

uthori

zed

 

deal

ers of this pro

d

u

c

t. If they 

ca

n’t sup-

ply

 

original

 

replacement

 

part(s),

 

call

 SHM 

International’s

 

Technical Service Department at (800) 229-5647.

When calling SHM International, have ready:

  your 

name

  your 

address

 

model

 

and

 

serial

 

numbers

 of your 

heater

 

how

 

heater

 

was

 

malfunctioning

  type of 

gas

 

used

 

(propane/LP

 or 

natural

 

gas)

 

purchase

 

date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact

 

authorized

 

dealers

  of  this 

product.

  If  they

 

can’t

 

supp

l

y or

ig

in

al

 rep

laceme

nt p

a

rt(s

)

call

 SHM Intern

a

tion

al 

at

 

(800)

 

229-5647

 for 

referral

 

information.

 When 

calling 

SHM International, have ready:

 

model

 

number

 of your 

heater

  the 

replacement

 

part

 

number

SERVICE HINTS

When gas pressure is too low:

 

pilot

 

will

 not 

stay

 

lit

 

heater

 

will

 not 

produce the specified heat

 

propane/LP

 

gs

 

supply

 

may

 be 

low

You 

may

 

feel

 your 

gas

 pressure is too 

low.

 If so, 

contact 

your local natural or propane/LP gas supplier. 

Note:

  Use  only  original  replacement  parts.  This  will 

protect your warranty coverage for parts replaced under 
warranty. 

TECHNICAL SERVICE

You 

may

 

have

 further 

questions

 

about

 

installation,

 

opera

-

tion or 

troubleshooting.

 If so, 

contact

 SHM 

International’s

 

Technical Service Department at (800) 229-5647.

When 

call

in

g

  p

l

e

a

se  h

av

e  your 

m

o

d

e

l

 

a

n

d

  seri

al 

nu

m

bers  of  your  he

a

ter  re

ad

y.  You 

ca

al

so 

v

isit 

SHM  Intern

a

tion

al

’s  Te

c

hni

cal

  Ser

v

i

c

w

eb  site 

a

t  

www.sureheat.com.

SERVICE PUBLICATION

You 

can

 

purchase

 

a

 

service

 

manual

 

from

 the 

address

 

listed 

on the 

back

 

page

 of this 

manual.

 

Send

 

a

 

check

 for 

$5.00 

payable to SHM International.

SERVICE

 

INFORMATION

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

CONTINUED

Содержание RIVERSIDE OVT22LP

Страница 1: ...fer to page 4 Air for Combustion and Ventilation INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference This appliance may be installed in an aftermarket perma...

Страница 2: ...low directlyintotheappliance Avoidanydrafts that alter burner ame patterns Ceiling fans can create drafts that alter burner amepatterns Alteredburnerpatternscan cause sooting WARNING Do not use a blow...

Страница 3: ...safety shutoff system The ODS shuts down the If appliance keeps shutting off see Troubleshooting pages 18 through 21 11 Do not run appliance where flammable liquids or vapors are used or stored under...

Страница 4: ...hermostat controlled models have a thermostat sensing bulb and a control valve The thermostat will automatically modulate the heat output to maintain a consistent room temperature This results in grea...

Страница 5: ...s one within 12 of the ceiling and one within 12 of the oor Connect these items directly to the outdoors or spaces open to the s e c a p s l w a r c d n a s c i t t a e d u l c n i s e c a p s e s e h...

Страница 6: ...om the outdoors and vents to the outdoors Example Vent free log set ______________ Btu Hr Gas water heater _____________ Btu Hr Total ________ Btu Hr 4 Compare the maximum Btu Hr the space can support...

Страница 7: ...use mildew to form tilation page 4 CHECK GASTYPE Use the correct gas type natural or propane LP for your appliance If your gas supply is not correct or if you do not know your gas type do not install...

Страница 8: ...he installer must supply an external regulator The external regulator will reduce incoming gas pressure Youmustreduceincominggaspressuretobetween 11 and 14 of water If you do not reduce incoming gas p...

Страница 9: ...d that you install a sediment trap in supply line as shown in Figure 5 Locate sediment trap where it is within reach for cleaning Install in piping system between fuel supply and appliance Locate sedi...

Страница 10: ...r of natural gas or using compressed air 3 Check all joints from gas meter to equipment shutoff valve for natural gas or propane LP supply to equipment shutoff valve for propane LP Apply noncorrosive...

Страница 11: ...LOG PLACEMENT 18 RIVERSIDE OAK LOGS 11...

Страница 12: ...LOG PLACEMENT 24 RIVERSIDE OAK LOGS 12...

Страница 13: ...LOG PLACEMENT OVT22 13...

Страница 14: ...h the chimney damper closed This will put all the heat into the room However there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive You can o...

Страница 15: ...e room temperature drops to a lower than ideal comfort level before the log set comes back on you may want to reposition the thermostat sensing bulb The thermostat sensing bulb is located near the gas...

Страница 16: ...ition with the Capillary at the Bottom OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB Check pilot ame pattern and burner ame patterns of ten INSPECTING BURNERS PILOT FLAME PATTERN Figure 15 shows a c...

Страница 17: ...nd that you keep the burner tube and pilot assembly clean and free of dust and dirt To clean these parts we recommend using compressed air no greater than 30 PSI Your local computer store hardware sto...

Страница 18: ...ure 20 ODS Pilot Air Inlet Hole TROUBLESHOOTING WARNING Turn off log set and let cool before servic ing Only a quali ed service person should service and repair appliance CAUTION Never use a wire need...

Страница 19: ...ere is a spark at ODS Pilot but no ignition OBSERVED PROBLEM ODS pilot lights but ame goes out when control knob is released POSSIBLE CAUSE 1 Control knob not fully pressed in 2 Control knob not press...

Страница 20: ...one Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department IMPORTANT Operating appliance where impurities in air exist may create odors Cleaning supplies...

Страница 21: ...g type of gas used propane LP or natural gas purchase date Usually we will ask you to return the part to the factory Parts Not Under Warranty Contact authorized dealers of this product If they can t s...

Страница 22: ...upport Clip 2 FCHD1809008 FCHD1809008 7 Piezo Igniter with nut 1 RMH 120 90945 RMH 120 90945 8 Gas Valve T Stat NG 1 FCBF09031NG FCBF09031NG 8 Gas Valve T Stat LP 1 FCBF09031LP FCBF09031LP 9 Adapter 3...

Страница 23: ...NOTES 23...

Страница 24: ...rust or discoloring of any kind use or installation contrary to instructions and applicable building codes including heating the product to temperatures above its rated speci cations which can cause c...

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