21
Burner shuts off in use, burner
flame excessive
Gas odor even when control
knob is in OFF position
Gas odor during combustion
1. Verify gas type, correct by
obtaining correct gas unit
1.
Locate and correct all leaks
(see
Che
c
king Gas Connec
-
tions,
page 9)
2.
Replace
control valve
or
gas
control
1.
Contact a qualified service
technician to remove for
-
eigh matter
2.
Locate and correct all leaks
(see
Checking Gas Connec
-
tions,
page 11)
1.
Connected to
incorrect gas
for product gas type
1.
Gas leak.
See W
arning
statement at top o
f
p
ag
e
2.
Control valve or gas con
-
trol defective
1.
Foreign matter betw
een
control valve
and burner
2.
Gas leak.
See W
arning
statement at top of
p
ag
e
TROUBLESHOOTING
REPLACEMENT
PARTS
Note:
Use only original replacement parts. This will
protect your warranty coverage for parts replaced under
warranty.
Parts Under Warranty
Cont
act
a
uthori
zed
deal
ers of this pro
d
u
c
t. If they
ca
n’t sup-
ply
original
replacement
part(s),
call
SHM
International’s
Technical Service Department at (800) 229-5647.
When calling SHM International, have ready:
•
your
name
•
your
address
•
model
and
serial
numbers
of your
heater
•
how
heater
was
malfunctioning
•
type of
gas
used
(propane/LP
or
natural
gas)
•
purchase
date
Usually, we will ask you to return the part to the factory.
Parts Not Under Warranty
Contact
authorized
dealers
of this
product.
If they
can’t
supp
l
y or
ig
in
al
rep
laceme
nt p
a
rt(s
)
,
call
SHM Intern
a
tion
al
at
(800)
229-5647
for
referral
information.
When
calling
SHM International, have ready:
•
model
number
of your
heater
•
the
replacement
part
number
SERVICE HINTS
When gas pressure is too low:
•
pilot
will
not
stay
lit
•
heater
will
not
produce the specified heat
•
propane/LP
gs
supply
may
be
low
You
may
feel
your
gas
pressure is too
low.
If so,
contact
your local natural or propane/LP gas supplier.
Note:
Use only original replacement parts. This will
protect your warranty coverage for parts replaced under
warranty.
TECHNICAL SERVICE
You
may
have
further
questions
about
installation,
opera
-
tion or
troubleshooting.
If so,
contact
SHM
International’s
Technical Service Department at (800) 229-5647.
When
call
in
g
p
l
e
a
se h
av
e your
m
o
d
e
l
a
n
d
seri
al
nu
m
bers of your he
a
ter re
ad
y. You
ca
n
al
so
v
isit
SHM Intern
a
tion
al
’s Te
c
hni
cal
Ser
v
i
c
e
w
eb site
a
t
www.sureheat.com.
SERVICE PUBLICATION
You
can
purchase
a
service
manual
from
the
address
listed
on the
back
page
of this
manual.
Send
a
check
for
$5.00
payable to SHM International.
SERVICE
INFORMATION
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
CONTINUED
Содержание RIVERSIDE OVT22LP
Страница 11: ...LOG PLACEMENT 18 RIVERSIDE OAK LOGS 11...
Страница 12: ...LOG PLACEMENT 24 RIVERSIDE OAK LOGS 12...
Страница 13: ...LOG PLACEMENT OVT22 13...
Страница 23: ...NOTES 23...