REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call Sure Heat Products’ Technical
Service Department at (800) 229-5647.
When calling Sure Heat have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural
gas)
• purchase date
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 7) or call Sure Heat
Heating Products at (800) 229-5647 for
referral information. When calling Sure Heat,
have ready:
• model number of your heater
• the replacement part number
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local natural or propane/LP
gas supplier.
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact Sure Heat Heating Products’
Technical Service Department at (800) 229-
5647.
When calling please have your model and
serial numbers of your heater ready.
You can also visit Sure Heat Heating
Products’ Technical Service web site at
www.sureheat.com.
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